i Have repost as a issue not as a topic

Hi

I was working on my website today just before i was going to upgrade to 6.11 from 6.10. I was building a slideshow_View for a block to be used in a panel page. The view was for Vocab Terms tagged to articles with the block to display the articles with a set term. This view has been working fine until a few few hours ago when i added another filter to the view which was the term was "not one of" after i hit the save button i got the following... Fatal Error... Maximum execution time of 30 seconds exceeded... since then i have

not been able to access the admin pages on my site... i can only access the home page and some article pages

i have looked for a solution for this... the only thing i found and tried is *simply edited sites/default/settings.php and added the following line: ini_set('max_execution_time', 240);* 240 is my add it did say 0

i have read about... inifinite loops. so if i have one how do i stop it << newbie question that one

AND NOW! i get this email form my host

Dear **********,

A technician responded to your ticket with:

Hello, Your account is utilizing excessive resources, causing a significant degradation of services on the server. This is a shared environment and we can not allow one user to utilize the majority of the resources on a server as it affects all users adversely. Because of this, you have been temporarily moved to the ******.lunarmania.com server. A detail of the problem is shown below as: CPU: 5.79% Memory: 0.18% Mysql: 0.0% ==================== ******* innerauthor.com 5.79 0.18 0.0 Top Process %CPU 96.6 /usr/local/php5/bin/php-cgi /home/*******/public_html/index.php Top Process %CPU 95.3 /usr/local/php5/bin/php-cgi /home/*******/public_html/index.php Top Process %CPU 81.0 /usr/local/php5/bin/php-cgi /home/*****/public_html/index.php ==================== As per above usages your account is more suitable for a dedicated server, not a shared situation. We moved you to ****** first to solve the issue of the degraded service on the server and second as a courtesy in order to prevent any downtime on your site to allow you time to rectify the situation. Currently, your site is not suitable for a shared hosting environment. ******* is not a production server and is not guaranteed to run in the same manner as your old server nor will it support all functions you may have. This is a transitional server only and is not intended to be a permanent placement. Please make a decision on how you would like to proceed .Your account will be suspended if no other arrangements are made. You may log into ****** using https://*******.lunarmania.com:2083/ or https://******.lunarmania.com/cpanel You will not be able to log into ******* using the Lunarpages main login page as the server is non-production and not available via that page. You have the following options: 1. You may take steps to correct the problem. You will need to let the technician know the steps you took to correct the issue and get approval before being returned to a production server. 2.You may upgrade your package to our Dedicated hosting plan. For more information on the features and pricing, please see http://www.lpdedicated.com/servers/linux.php Since we do not have the exact scripts to provide (since the manner in which PHP scripts are provided on the server only shows the username and not the script name causing the high usage), you would need to review your account for scripts that may be the cause. Please check ones such as forums, blogs, content management systems, and galleries as these are especially likely to create high usage. Please note that the acceptable usage range for shuttle and voyager plans is 1.0% average %CPU or less, 1.0% average %Memory or less and Top Processes below 20%. 3. You may look for a dedicated server. Please remember that propagation takes up to seventy two (72) hours so if you decide on changing hosts you should allow enough time for propagation. We value you as a customer and want to work with you toward a solution that is mutually beneficial. Please let us know as quickly as possible how you would like to proceed. ---------------------------------------------------------- One of our representatives will contact to discuss the matter further. You may also reply to this ticket if you have any other concerns as well. Thank you for your cooperation and understanding in this matter. Kind Regards, ************

Any help on how to fix the would be appreciated.

I have been mucking around with Domains, Hosts and scripts for about 6 years at a very basic level and this is the first time this has happened

Comments

rootwork’s picture

Project: Drupal core » Views Slideshow
Version: 6.10 » 6.x-1.0-beta2
Component: base system » Miscellaneous

It's hard to know exactly what the issue is without knowing more about your view, but it's clearly being caused by that. Try going to admin/build/views and see if you can edit the view to remove what you had added, or delete the view if that's not too painful for you.

It might be related to #128520: Strange behavior w/ blog views, pages titled "My blog" though I don't know how helpful that issue thread will be for you. If you can post more specific information about the view in question we might be able to help you troubleshoot it.

At the very least, you should include what version of Views you're using, and what version of Views Slideshow.

innerblue’s picture

Hi

At this stage i can,t even reach my admin page on my site to do anything, i have added *$conf['site_offline'] = 1;* to my settings.php to put mysite into maitainence mode but i can,t even access my login page (i am now currently logged out)

I have the current Version of Views and View Slideshow install as i just update the other day and i held off on the Sitemap.xml update as the previous upgrade was a bloody pain in the @ss.

i don,t even know what to get my Host to do

will upgrading to 6.11 fix the problem or is the file still being executed on the server

Thanks
Paul

innerblue’s picture

Status: Active » Closed (fixed)

Hi

I now have access to my site and hopefully fixed the above problem. I deleted the Views, Views_slideshow and just for good measure the views_cloud modules thru my cpanel and presto i could access my site. Now all i need to do is re-install these modules and try again. At least if i get the error Maximum execution time of 30 seconds exceeded i know the work around is.

Hmmmm... Now i wonder what my Host is going to do..

Thx

-Anti-’s picture

I'm always interested in server resources; one of my own big worries. Could you just clarify... is your current account a traditional 'shared hosting' account (Eg. sharing total resources between 100-200 other websites) or are you already using VPS (Eg. 'partitioned' resources with 10-20 other accounts)? I'm just wondering why your host is suggesting a dedicated server rather than a VPS as a solution?