Last updated March 15, 2010. Created by span on March 8, 2010.
Edited by arianek. Log in to edit this page.

This module provides editing options for the confirmation e-mails that the Support Ticketing System module sends out.

It also adds the strings to Internationalization (i18n) if it is installed to allow for translation.

Requirements

Installation

  1. Upload the module to the modules folder (you could keep it in the support folder for clean structure)
  2. Enable the module in your installation

Usage

  1. Go to the settings page for Support Ticketing System
  2. Click the new Mail settings tab
  3. Fold out any fieldsets, to show a textarea which contains the e-mail content, and customize it

If i18n strings

  1. First make sure you have visited the mail settings page so that the strings have been registered
  2. Go to translate interface
  3. Search for all strings on Support Ticketing System

For more information, please see the project page:
http://drupal.org/project/support_custom_email

Looking for support? Visit the Drupal.org forums, or join #drupal-support in IRC.