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Title | Status | Priority | Category | Version | Component | Replies | Last updated | Assigned to | Created |
---|---|---|---|---|---|---|---|---|---|
Automated Drupal 11 compatibility fixes for support | Needs review | Normal | Task | 2.0.x-dev | Code | 3 | 3 days 12 hours | 3 days 12 hours | |
On installation "diff.plugins:field_types missing schema" check if it's even needed. | Needs review | Minor | Bug report | 2.0.x-dev | Code | 3 | 4 months 2 weeks | 6 months 3 weeks | |
Automated Drupal 10 compatibility fixes | Needs review | Normal | Task | 2.0.x-dev | Code | 12 | 5 months 3 weeks | 9 months 1 week | |
Support Ticketing System alternative for drupal 8 | Active | Major | Support request | 8.x-1.x-dev | Documentation | 8 | 5 months 3 weeks | 3 years 11 months | |
Remove or upgrade deprecated code | Active | Normal | Task | 2.0.x-dev | Code | 23 | 6 months 1 week | 6 months 4 weeks | |
modules/support_ticket/src/SupportTicketTypeForm.php | Active | Normal | Bug report | 2.0.x-dev | Code | 2 | 6 months 2 weeks | 6 months 2 weeks | |
Use mailhandler for Inbound email integration | Postponed | Normal | Task | 8.x-1.x-dev | Code | 7 | 6 months 3 weeks | 14 years 1 month | |
Code to upgrade | Active | Critical | Task | 2.0.x-dev | Code | 4 | 6 months 3 weeks | Purencool | 12 months 2 days |
The 2.0 branch planned released. | Active | Normal | Plan | 2.0.x-dev | Code | 5 | 6 months 4 weeks | Purencool | 6 months 4 weeks |
Drupal's Security Advisory Coverage | Active | Normal | Task | 2.0.x-dev | Code | 3 | 6 months 4 weeks | 6 months 4 weeks | |
Documentation Drive | Active | Normal | Task | 2.0.x-dev | Documentation | 2 | 12 months 3 days | 10 years 9 months | |
Assign to Specific Members of a Role | Active | Normal | Support request | 8.x-1.x-dev | User interface | 5 | 12 months 3 days | 11 years 11 months | |
Temporary restrictions for support | Needs work | Normal | Task | 8.x-1.x-dev | Miscellaneous | 1 | 12 months 3 days | 11 years 10 months | |
Suscribe ticket <creator> to notifications not working | Active | Normal | Feature request | 8.x-1.x-dev | Code | 2 | 12 months 3 days | 11 years 9 months | |
TIP : Order of emails matters alot when importing them to support | Active | Normal | Task | 8.x-1.x-dev | Documentation | 1 | 12 months 3 days | 11 years 8 months | |
Customize Client Dropdown Order in Ticket Properties | Active | Normal | Feature request | 8.x-1.x-dev | User interface | 1 | 12 months 3 days | 11 years 8 months | |
Fetch actual username if LDAP module enabled | Active | Normal | Feature request | 8.x-1.x-dev | Code | 1 | 12 months 3 days | 11 years 7 months | |
When a ticket is closed, how can I do to not let to write new comments? | Active | Normal | Feature request | 8.x-1.x-dev | Documentation | 9 | 12 months 3 days | 13 years 1 week | |
Assign more than one user to a ticket | Active | Normal | Feature request | 8.x-1.x-dev | Miscellaneous | 10 | 12 months 3 days | 14 years 6 months | |
Tweak interface for single client setups | Active | Normal | Feature request | 8.x-1.x-dev | Code | 3 | 12 months 3 days | 11 years 5 months | |
Level 2 Assignments Make Content Invisible | Active | Normal | Support request | 8.x-1.x-dev | Code | 4 | 12 months 3 days | 11 years 2 months | |
Add Date Created field to report | Active | Normal | Feature request | 8.x-1.x-dev | User interface | 1 | 12 months 3 days | 11 years 1 month | |
Multiple Clients / Roles / Permissions | Active | Normal | Feature request | 8.x-1.x-dev | Miscellaneous | 7 | 12 months 3 days | 11 years 1 month | |
Is there a way to remove the New state (or set Active as the default)? | Active | Normal | Feature request | 8.x-1.x-dev | User interface | 4 | 12 months 3 days | 12 years 2 months | |
suggest similar tickets | Active | Normal | Feature request | 8.x-1.x-dev | User interface | 1 | 12 months 3 days | 10 years 12 months | |
User Agent reporting | Active | Normal | Feature request | 8.x-1.x-dev | Miscellaneous | 1 | 12 months 3 days | 10 years 10 months | |
assigning access permissions by user reference rather than roles | Active | Major | Feature request | 8.x-1.x-dev | Code | 5 | 12 months 3 days | 10 years 11 months | |
Does Support Ticketing System work with OG? | Active | Normal | Support request | 8.x-1.x-dev | Documentation | 9 | 12 months 3 days | 12 years 9 months | |
Create User when Submitting Ticket (Exactly what I want) | Active | Normal | Support request | 8.x-1.x-dev | Miscellaneous | 7 | 12 months 3 days | 11 years 1 month | |
Use full name instead of username in ticket creation? | Active | Normal | Support request | 8.x-1.x-dev | User interface | 2 | 12 months 3 days | 10 years 5 months | |
No emails are being send for subscribed users. | Active | Major | Support request | 8.x-1.x-dev | Code | 4 | 12 months 3 days | 10 years 4 months | |
Pre-defined responses (macros) | Active | Normal | Feature request | 8.x-1.x-dev | Code | 1 | 12 months 3 days | 10 years 3 months | |
Pop out attached images? | Active | Normal | Support request | 8.x-1.x-dev | User interface | 1 | 12 months 3 days | 10 years 2 months | |
Assigned for many users and other helpers | Active | Normal | Feature request | 8.x-1.x-dev | Code | 3 | 12 months 3 days | 10 years 2 months | |
Would the assigned/responsible user see the ticket's evolution through comments? | Active | Major | Bug report | 8.x-1.x-dev | Code | 2 | 12 months 3 days | danilocgsilva | 10 years 7 months |
Automated first response | Active | Normal | Feature request | 8.x-1.x-dev | Code | 1 | 12 months 3 days | 12 months 3 days | |
Users can't access a full list of all the opened tickets | Active | Normal | Feature request | 8.x-1.x-dev | Code | 44 | 12 months 3 days | 14 years 9 months | |
Ability to classify tickets? (e.g. add tags) | Active | Normal | Feature request | 8.x-1.x-dev | User interface | 4 | 12 months 3 days | 14 years 4 months | |
Incoming emails must be sanitized | Active | Normal | Feature request | 8.x-1.x-dev | Code | 3 | 12 months 3 days | 9 years 2 months | |
Chart API will be discontinued | Active | Normal | Support request | 8.x-1.x-dev | Charting | 5 | 12 months 3 days | AndersonMendes0 | 9 years 6 months |
Single inbound email acount for all clients | Active | Normal | Feature request | 8.x-1.x-dev | Code | 14 | 12 months 4 days | marco | 11 years 5 months |
Auto-open closed ticket | Active | Normal | Feature request | 8.x-1.x-dev | Code | 1 | 12 months 4 days | 9 years 4 weeks | |
Plan report not working | Active | Major | Bug report | 8.x-1.x-dev | Code | 5 | 12 months 4 days | 10 years 5 months | |
Alert Level for minutes and hours, not only Days | Active | Normal | Feature request | 8.x-1.x-dev | Miscellaneous | 5 | 12 months 4 days | 9 years 12 months | |
Ticket Assignment Based on Role Permission | Needs review | Normal | Feature request | 8.x-1.x-dev | Code | 14 | 12 months 4 days | 12 years 1 month | |
Introduce substatus to describe state | Active | Normal | Feature request | 8.x-1.x-dev | Code | 5 | 12 months 4 days | Jeremy | 10 years 10 months |
Ticket properties not exposed by inline entity form | Active | Normal | Feature request | 8.x-1.x-dev | Miscellaneous | 2 | 12 months 4 days | 8 years 3 months | |
Attachments from mac mail being saved as noname | Needs work | Normal | Bug report | 8.x-1.x-dev | Code | 24 | 12 months 4 days | bdragon | 14 years 1 month |
Dashboard and block | Active | Normal | Feature request | 8.x-1.x-dev | Code | 2 | 12 months 4 days | 8 years 3 months | |
create mail token for project name | Active | Normal | Feature request | 8.x-1.x-dev | Code | 5 | 12 months 4 days | hkovacs | 8 years 3 months |