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| Title | Status | Priority | Category | Version | Component | Replies |
Last updated |
Assigned to | Created |
|---|---|---|---|---|---|---|---|---|---|
| Fatal error on install on ContextDefinition | Needs review | Critical | Bug report | 2.0.x-dev | Code | 4 | 3 days 2 hours | 3 days 5 hours | |
| Automated Drupal 11 compatibility fixes for support | Needs review | Normal | Task | 2.0.x-dev | Code | 3 | 3 weeks 3 days | 3 weeks 3 days | |
| On installation "diff.plugins:field_types missing schema" check if it's even needed. | Needs review | Minor | Bug report | 2.0.x-dev | Code | 3 | 5 months 1 week | 7 months 2 weeks | |
| Update Readme file | Closed (fixed) | Normal | Bug report | 2.0.x-dev | Code | 6 | 5 months 4 weeks | Purencool | 6 months 1 week |
| Automated Drupal 10 compatibility fixes | Needs review | Normal | Task | 2.0.x-dev | Code | 12 | 6 months 1 week | 9 months 4 weeks | |
| Support Ticketing System alternative for drupal 8 | Active | Major | Support request | 8.x-1.x-dev | Documentation | 8 | 6 months 1 week | 3 years 11 months | |
| Remove or upgrade deprecated code | Active | Normal | Task | 2.0.x-dev | Code | 23 | 7 months 2 days | 7 months 2 weeks | |
| Upgrade current code to work on Drupal 9 and 10 | Closed (fixed) | Critical | Task | 2.0.x-dev | Code | 24 | 7 months 5 days | Purencool | 1 year 2 weeks |
| core.entity_view_display.support_ticket.ticket.default.yml is not working in Drupall 9 | Closed (fixed) | Normal | Bug report | 2.0.x-dev | Code | 4 | 7 months 5 days | Purencool | 10 months 4 weeks |
| modules/support_ticket/src/SupportTicketTypeForm.php | Active | Normal | Bug report | 2.0.x-dev | Code | 2 | 7 months 6 days | 7 months 6 days | |
| Use mailhandler for Inbound email integration | Postponed | Normal | Task | 8.x-1.x-dev | Code | 7 | 7 months 2 weeks | 14 years 1 month | |
| Code to upgrade | Active | Critical | Task | 2.0.x-dev | Code | 4 | 7 months 2 weeks | Purencool | 1 year 2 weeks |
| PHPUnit tests are obsolete | Closed (outdated) | Critical | Plan | 2.0.x-dev | Code | 2 | 7 months 2 weeks | Purencool | 1 year 1 week |
| The 2.0 branch planned released. | Active | Normal | Plan | 2.0.x-dev | Code | 5 | 7 months 2 weeks | Purencool | 7 months 2 weeks |
| Drupal's Security Advisory Coverage | Active | Normal | Task | 2.0.x-dev | Code | 3 | 7 months 2 weeks | 7 months 2 weeks | |
| Comments are lost when user is deleted | Closed (works as designed) | Normal | Bug report | 2.0.x-dev | Code | 5 | 7 months 2 weeks | 8 months 4 days | |
| views.view.support_ticket_overview not working in Drupal 9 | Closed (fixed) | Normal | Bug report | 2.0.x-dev | Code | 5 | 10 months 6 days | Purencool | 10 months 4 weeks |
| Documentation Drive | Active | Normal | Task | 2.0.x-dev | Documentation | 2 | 1 year 2 weeks | 10 years 10 months | |
| Actions / triggers support | Closed (outdated) | Normal | Task | 7.x-1.x-dev | Code | 2 | 1 year 2 weeks | bdragon | 12 years 6 months |
| Implement "clients" as an entity type | Closed (outdated) | Normal | Feature request | 7.x-1.x-dev | Code | 18 | 1 year 2 weeks | 14 years 3 months | |
| Using !update_realname causes a link to that user's profile to be sent in the support mail | Closed (outdated) | Normal | Feature request | 7.x-1.x-dev | Code | 1 | 1 year 2 weeks | 12 years 4 months | |
| Displaying user names are not compatible with custom modules which use hook_username_alter | Closed (outdated) | Normal | Task | 7.x-1.x-dev | Code | 3 | 1 year 2 weeks | 12 years 3 months | |
| Permission question and assigning users | Closed (outdated) | Normal | Support request | 7.x-1.0-beta3 | Miscellaneous | 2 | 1 year 2 weeks | 12 years 2 months | |
| Change the value of the state | Closed (outdated) | Normal | Support request | 7.x-1.0-beta3 | Miscellaneous | 1 | 1 year 2 weeks | 12 years 1 month | |
| Poor formatting on Support Clients page with Internet Explorer | Closed (outdated) | Minor | Bug report | 7.x-1.0-beta3 | User interface | 3 | 1 year 2 weeks | 12 years 4 weeks | |
| Multiple users | Closed (outdated) | Normal | Support request | 7.x-1.0-rc1 | Miscellaneous | 4 | 1 year 2 weeks | 11 years 11 months | |
| sned emails to all depending on priority | Closed (outdated) | Normal | Support request | 7.x-1.0-rc1 | Miscellaneous | 1 | 1 year 2 weeks | 11 years 11 months | |
| Assign to Specific Members of a Role | Active | Normal | Support request | 8.x-1.x-dev | User interface | 5 | 1 year 2 weeks | 12 years 3 days | |
| Temporary restrictions for support | Needs work | Normal | Task | 8.x-1.x-dev | Miscellaneous | 1 | 1 year 2 weeks | 11 years 11 months | |
| 3,500 lines of code load on every page! | Closed (outdated) | Normal | Support request | 7.x-1.x-dev | Code | 1 | 1 year 2 weeks | 11 years 10 months | |
| Suscribe ticket <creator> to notifications not working | Active | Normal | Feature request | 8.x-1.x-dev | Code | 2 | 1 year 2 weeks | 11 years 10 months | |
| MessageID is not unique | Closed (outdated) | Normal | Support request | 7.x-1.x-dev | Code | 3 | 1 year 2 weeks | 11 years 9 months | |
| TIP : Order of emails matters alot when importing them to support | Active | Normal | Task | 8.x-1.x-dev | Documentation | 1 | 1 year 2 weeks | 11 years 9 months | |
| Customize Client Dropdown Order in Ticket Properties | Active | Normal | Feature request | 8.x-1.x-dev | User interface | 1 | 1 year 2 weeks | 11 years 9 months | |
| Fetch actual username if LDAP module enabled | Active | Normal | Feature request | 8.x-1.x-dev | Code | 1 | 1 year 2 weeks | 11 years 8 months | |
| PDO install error for Nag module | Closed (outdated) | Normal | Bug report | 7.x-1.0-rc1 | Code | 1 | 1 year 2 weeks | 11 years 8 months | |
| Render Create Support ticket form using drupal_get_form | Closed (outdated) | Normal | Support request | 7.x-1.0-rc1 | Code | 1 | 1 year 2 weeks | drupalDev1 | 11 years 7 months |
| Authentication & Authorization flaw | Closed (outdated) | Normal | Feature request | 7.x-1.0-beta3 | Code | 2 | 1 year 2 weeks | 12 years 4 months | |
| When a ticket is closed, how can I do to not let to write new comments? | Active | Normal | Feature request | 8.x-1.x-dev | Documentation | 9 | 1 year 2 weeks | 13 years 4 weeks | |
| Assign more than one user to a ticket | Active | Normal | Feature request | 8.x-1.x-dev | Miscellaneous | 10 | 1 year 2 weeks | 14 years 6 months | |
| Setting ticket creation / update time the same as email time | Closed (outdated) | Normal | Feature request | 7.x-1.0-rc1 | Code | 5 | 1 year 2 weeks | Jeremy | 11 years 11 months |
| Notice: Undefined index: table in support_query_alter() (line 2303 of ../support/support.module). | Closed (outdated) | Normal | Bug report | 7.x-1.0-rc1 | Code | 3 | 1 year 2 weeks | 11 years 8 months | |
| "You must specify a user that has permission to view this ticket. " upon creation of a support node with "nobody" auto assigned | Closed (outdated) | Major | Bug report | 7.x-1.x-dev | Code | 5 | 1 year 2 weeks | Jeremy | 12 years 5 months |
| Fixes for support_overview module | Closed (outdated) | Major | Bug report | 7.x-1.x-dev | Code | 6 | 1 year 2 weeks | 11 years 10 months | |
| Using entity api for all entity related actions | Closed (outdated) | Normal | Feature request | 7.x-1.x-dev | Code | 1 | 1 year 2 weeks | 11 years 6 months | |
| Passing Project Name via URL does not work properly | Closed (outdated) | Normal | Bug report | 7.x-1.x-dev | Code | 1 | 1 year 2 weeks | 11 years 6 months | |
| Feature request from previous support issue | Closed (outdated) | Normal | Feature request | 7.x-1.0-rc1 | Miscellaneous | 3 | 1 year 2 weeks | ramirez.gerardo | 11 years 7 months |
| Mail Commands: "__clone method called on non-object" and "Undefined property: stdClass::$name" | Closed (outdated) | Normal | Bug report | 7.x-1.0-rc2 | Code | 1 | 1 year 2 weeks | 11 years 6 months | |
| Potential strict warning if client is not set when creating a ticket | Closed (outdated) | Minor | Bug report | 7.x-1.x-dev | Code | 1 | 1 year 2 weeks | 11 years 6 months | |
| Support Ticketing System form want to display in another page--node--xx.tpl.php | Closed (outdated) | Critical | Support request | 7.x-1.0-rc2 | Code | 2 | 1 year 2 weeks | madymad | 11 years 6 months |
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