Does anyone know what might be going on with my SimpleNews installation? Here's the problem:

It looks like it's installed just fine because I can go to Administer/Newsletter and I see the tabs to configure it. I can change the settings, review the drafts that I've sent and send a test email from the draft but I can't subscribe anyone to the newsletters. I also can't add newsletters. With both the 'import subscribers' and the 'add newsletters' tab, it appears like it is letting me add subscribers or newsletters but the end result is nothing is added. No error message either.

Is there some configuration somewhere that needs to be tweaked in order to let this thing function completely? Weird.

Thank you in advance for any and all help on this...I'm so close to implementing the site I can smell the finish line. [not sure that metaphor really works :P) ]

Comments

Chichee’s picture

Chichee commented

Upon further review, it appears this module IS throwing an error...

Invalid argument supplied for foreach() in /home/username/public_html/CS/sites/all/modules/simplenews/simplenews.module on line 372.

Could this be of any help?

sutharsan’s picture

sutharsan commented
Category: bug » support

Is your taxonomy module enabled?

Chichee’s picture

Chichee commented

Yes. I'm using the Category module for my navigation/menu scheming but the Taxonomy module is enabled. Here's a little more info:

PHP v4.4.4
MySQL v 4.1.21

On another site that I installed Simplenews on recently (different host but same PHP and MySQL versions as above), the Simplenews feature works perfectly. I'm using a different theme on both sites but I don't know if that is relevant to the problem. (B7 vs Minelli)

To troubleshoot th\e problem, I've dropped all 3 tables that Simplenews creates and removed the module code and then reinstalled the whole thing again but it doesn't clear anything up.

When I go to add a newsletter, it goes through the motions and gives me the message "created new term dogs" (which is the name of the newsletter I'm attempting to create. But no entries are stored in any of the 3 tables (simplenews_newsletters, simplenews_snid_tid, simplenews_subscriptions).

According to the logs, it is no longer throwing any errors but it is not storing the data either.

Does this help at all?

sutharsan’s picture

sutharsan commented

Great, you have to use the working (simplenews) site to find the fault.
Investigate the details on the difference between the two sites: modules (core + contrib), themes, access rights. Can you make a copy of the working site (to localhost or testsite) and modify it towards the faulty site configuration and test on each step is simplenews is still working/faulty?

sutharsan’s picture

sutharsan commented
Status: Active » Closed (fixed)

I close this issue due to lack of response. If you need support on this subject, please feel free to open the issue.

patoshi’s picture

patoshi commented

I'm having the same problem aswell. I enter an email to subscribe then I click subscribe and it just brings me back to the same page without any confirmation or error message. It didnt get into registered so it must have been an error of some sort. anyone know what could be the problem?

zevgreen’s picture

zevgreen commented
Status: Closed (fixed) » Active

It seems as though the addresses disappear when I submit a new newsletter. I add addresses or hit the subscribe button and it seems to just go away. It works when it sends it to the test address, but otherwise, no luck.

I do get a:
Illegal offset type in /modules/taxonomy/taxonomy.module on line 1154.

from: ?q=admin/content/newsletters/types/edit/1

Chichee’s picture

Chichee commented
Title: Simplenews subscribe and add newsletters not working » Simplenews 5.1 doesn't add newsletters or subscribers
Version: 5.x-1.x-dev » 5.x-1.1
Component: User interface » Code

I'm back. This request for support is still open. My initial request was for Drupal 4.7 (I think). I waited, thinking upgrading to 5.x and also installing the new version of Simplenews, that all would be well. It's not. In fact nothing's changed.

Here's what I CAN do:

  • Send a test newsletter to a test email.
  • See the Draft newsletter that I just send in the Draft tab

Here's what I CAN NOT do:

  • Add newsletters
  • Add subscribers

Here's what I have done to try to make the module work:

  • Ensure Admin user has all items checked for the module
  • Checked the logs for errors: FOUND ONE " Invalid argument supplied for foreach() in /home/thurston/public_html/sites/all/modules/simplenews/simplenews.module on line 372." This seems to have occured when I tried to add a newsletter. Here's the Location URL flagged in the error log: http://mydomain.org/node/add/simplenews

Is there any way someone can help me (and others, it appears) figure out why this isn't working? I'd love to use the module and replace my standalone mailman lists with this tool but I'm hamstrung until I can get this working.

Any help would truly be appreciated.

sutharsan’s picture

sutharsan commented

This looks like the same problem as http://drupal.org/node/149652. Do you use the Category module? Check the issue list of the category module if a solution is offered.

sutharsan’s picture

sutharsan commented
Status: Active » Closed (fixed)

Simplenews and Category module are still known to be not compatible. Watch the project description (http://drupal.org/project/simplenews) for any changes on this subject.