Hi

I have noted with dismay that the apture module's embed buttons no longer appear. I cannot tell when this stopped working as I last used it a good number of months ago.
I thought may be some other module was responsible possibly because of some bad code brought in by some update, but in spite of disabling almost all optional modules, including those that have always been there, I see no buttons.

I tried to look in the Drupal apture project forums http://drupal.org/project/issues/apture & discovered a few people have the same problem, including this one http://drupal.org/node/1164622

I personally dont use the ckeditor like the 2.
I'm using Drupal 6.22 (latest) & apture 6.x-1.7 & all other modules are up-to-date.

The above forum post suggests apture may have taken away the embed functionality. If so why?
If not, what can be done to get back this functionality?

As said, no apture buttons, normally above the body field appear.

Disabling & re-enabling the module does not help.

Thank you in advance.

Comments

lionheart8’s picture

Any help/support?
Not even 2 emails sent directly to support@apture.com & contact@apture.com over a week back have been responded to...
:(

Deluxe’s picture

I am in the same boat you are! Down to the detail. I as well, disabled modules in hopes to find a culprit with no luck.

Users on my website relied on the embedded feature. I really hope this was not taken away. Apture is one of my favorite modules.

I will keep troubleshooting. If I find the answer, I will be sure to post!

jaygbay’s picture

I am experiencing the same issue and have even lost my apture id or token. I really hope we get this great feature back if at a reasonable cost.

newtonpage’s picture

My 2-cents:

I think this company has abandoned this module.

I was excited when apture first appeared and I monitored the testing I discovered on sites like the New York Times. The company seemed solid with a good engineering and VC pedigree. But I found the apture Drupal module a little clumsy (just my own opinion) and so I implemented some preliminary stuff directly thru their API. Nice stuff in the beginning.

I was very disappointed when everything suddenly seemed to shift to a tool bar and the main-thing-that-was-cool (enabling a link to display apture stuff) started to be erratic. I wanted only links and no toolbar (or anything like it). Note that I was prepared to pay for a premium service. The documentation suddenly changed and I could not figure out how to do what I needed. So, I removed the experiments and decided to monitor the situation. I then noticed that apture had vanished from the sites I was monitoring (like the New York Times).

Net-net: whatever is going on with this company seems not good.

Sidenote: I wish there was some sort of Drupal module "blacklist" for people and companies who do this sort of thing - - create a module and then fail to maintain it or respond to issues. I think that if a module is not "dev" or "alpha", it should be allowed to be actively distributed if it has been abandoned.

S

lionheart8’s picture

Hi

I wrote the support department again & this time they responded.:

Happy to help you. The drupal module has been discontinued. The currently the way you get apture on a drupal site is to visit Apture.com and we'll issue you a line of javascript to put in your site footer.

A...

- Hide quoted text -
On Jun 24, 2011, wrote:

> Hi
>
> I was wondering whether it makes sense to contact your support department since one gets no response.
> I contacted you under those email addresses and via the Drupal Apture module issues form on 15th, June because of a problem I'm having with a Drupal module. Up to now, there is no response, not even an acknowledgement of the receipt of the message.
>
> So my question is what did I do wrong or which type of users/customers do you respond to?
>
> Regards

As things stand, it seems there is no future for this module with the features that made it good.
I have not tried the code they talk about but I doubt it includes the feature of embedding content like was possible using those buttons.

The sad thing is I've failed to find an equivalent module.

:(