By dmarley83 on

Hope someone can help...

We have a new school website up and running using Drupal 7.2 and a customised marinelli theme (http://www.estonpark.co.uk). Everything is working fine except I cannot get a gallery to work I've tried two different solutions which work fine on a local MAMP setup but don't work on the live site.

The problem seems to be that the images are not being save to the appropriate /styles/thumbnail/public/ folders and their other variants such as medium, large etc. In some cases using a module such as media gallery from drupal gardens - drupal doesn't even create the appropriate folders.

On the occasions where the file is saved correctly or I manually create the folders and FTP the image to the server the page still displays a broken link.

I've tried/confirmed the following:

  • Changing the permissions on various folders including the 'default' and 'files' folders with no luck.
  • Cleared the cache
  • As mentioned created the folders manually and the uploaded the images via FTP
  • Recreated the image styles in the config > media > image styles page
  • Checked the 'public file system path'

I've also now noticed that in the image style previews the preview images are not displaying for example clicking on thumbnail will show the original image preview but just a broken link for the thumbnail image preview this is the same for all image styles - I have confirmed that the images exist.

PS the drupal installation is also installed in a sub directory - not that I think this would make a difference as the url's for the image are correct yet display as broken links. It is also hosted with 123reg.

I've search high and low and drupal.org, and google but have yet to find a solution - it just doesn't make any logical sense.

Thank you in advance for any help

David

⋅ Categories: Drupal 7.x

Comments

dmarley83’s picture

dmarley83 commented

Bump, really need some input/help!

eule’s picture

eule commented

hi, i mean i have the same problem
see:
http://drupal.org/node/1228890
http://network.acquia.com/node/1767257

but no answer

here is a issue with security filesystem http://drupal.org/node/943924

let me know if you find something to fix it. thanks

dmarley83’s picture

dmarley83 commented

Thanks for the links, unfortunately I can't find anything to help me, I'll let you know if I get anywhere with the problem.

David

WorldFallz’s picture

WorldFallz commented

The only other thing I can think of to try is the existence and permissions of the tmp directory drupal is trying to use.

eule’s picture

eule commented

Hello Worldfallz,

my Tmp directory is in the root, and the permissions are 750 (CHMOD)
my filesystem configuration under drupal is:

Public file system path: sites/default/files
Private file system path: sites/default/files/privat
Temporary directory: tmp

whats wrong?

the thing is that this problem caused on all my d7 pages

dmarley83’s picture

dmarley83 commented

My file paths are the same also:

public: sites/default/file
private: not set as I don't need them
temporary: tmp

I'm assuming that the temp folder is located in the root but I can't see it - is this where the images are stored?

David

kytom’s picture

kytom commented

Have you ever solved the problem? I'm having the same one, except my temp path is in /sites/default/files/tmp.

dmarley83’s picture

dmarley83 commented

Unfortunately I have been unable to solve the problem the only thing I can think of is because the original installation is a one click installation provided by the web host - so it could be something to do with the ownership of the folders on the server.

To be fair I'm beyond caring any more - the website is to big now to take it down and try again.

Hope you have better look than I did.

David