purchased files without schedule don't show in user files' list

I am experiencing the same problem for both rc versions, 5.x-3.0-rc1 4.7.x-3.0-rc1. After creating the file download product it spits out in green

    * stdClass Object ( [nid] => 4 [vid] => 4 [uid] => 1 [created] => 1173136902 [type] => product [changed] => 1173136902 [title] => file [body] => ga [format] => 1 [ptype] => file [price] => 0.00 [sku] => [hide_cart_link] => 0 [fpath] => 1005.mp3 [edit_size] => Array ( [0] => 1234728 ) [sid] => 1 [anon_policy] => 0 [log] => [name] => tom [date] => [status] => 1 [promote] => 1 [sticky] => 0 [revision] => 0 [preview] => Preview [op] => Submit [submit] => Submit [form_token] => d49f3eb29eafd9160683ac5cba047c09 [form_id] => product_node_form [comment] => 2 [menu] => Array ( [title] => [description] => [pid] => 1 [path] => [weight] => 0 [mid] => 0 [type] => 86 ) [teaser] => ga [validated] => 1 [is_new] => 1 )
    * Anonymous policy for this product has been reset to Registered only.
    * stdClass Object ( [nid] => 4 [vid] => 4 [uid] => 1 [created] => 1173136902 [type] => product [changed] => 1173136902 [title] => file [body] => ga [format] => 1 [ptype] => file [price] => 0.00 [sku] => [hide_cart_link] => 0 [fpath] => 1005.mp3 [edit_size] => Array ( [0] => 1234728 ) [sid] => 1 [anon_policy] => 1 [log] => [name] => tom [date] => [status] => 1 [promote] => 1 [sticky] => 0 [revision] => 0 [preview] => Preview [op] => Submit [submit] => Submit [form_token] => d49f3eb29eafd9160683ac5cba047c09 [form_id] => product_node_form [comment] => 2 [menu] => Array ( [title] => [description] => [pid] => 1 [path] => [weight] => 0 [mid] => 0 [type] => 86 ) [teaser] => ga [validated] => 1 [is_new] => 1 [oldsid] => )
    * Your Product has been created.

When I look at the file product page that was just added it seems like the file wasn't added at all.

print_r but yeah, that was me. Doesn't have anything to do with the problem. Can you run your cron and see if that fixes the problem? I believe subscription products are updated to available through the cron hook.

yep same here

neclimdul pointed out that the transactions aren't completing, and thinks it isn't the file.module thats got a problem its somewhere the store module. I have no idea where to start with this so I guess I will have to just play the waiting game.

Yup, same here :)

Ok talked to gordon and he found a problem in COD then I found some more. So then we tested this with COD and all works again. My bet, Tom mentioned using Paypal. Its likely that Paypal isn't posting an IPN to your test site and you're payment status is never getting triggered. There for the transaction is never getting moved to the states that need to happen to trigger the files showing up on the my files page.

I'm going to talk to the EC devs about a couple of usability features we might try to get this working better.

Lowering priority since this does actually work as intended at the moment just poses a usability problem.

If you manually complete the transaction, do the files show up?

Also if you want the COD module to complete the transaction, which it does not do by default, you need to change the settings on administer > E-Commerce configuration > C.O.D. so that it will do this.

True, I use PayPal too, but just for testing purposes I added COD. No matter what, files NEVER show up, I tried to manually change the purchase status but they just plainly refuse to show up. I would be willing to give installation specifications if wanted; my shop is quite useless at the moment so I would definitely give this a "critical" status :)

BTW kudos for the hard work you guys are doing, wish I could contribute but I can't program!

For me the files still do not show up even if I manually complete the transaction

COD prior to yesterday was bugged and did not work.

Thanks the.cube, I also really need this to work, I'm not really sure how to use this temp solution though any hints?

I hope this bug can be fixed soon.

FYI, this is working for me on 5.x-3.0. If you haven't done so, you need to edit the file product instance and ensure a renewal schedule is selected. e.g. a 1-week schedule with no expiry means the files will expire after purchase after 1 week.

ok, so the problem is you didn't have an expiry schedule. that's something to work on. I'll see if I can take a look at it this week.

Thats really great, thanks jonathan_hunt! I was a bit confused with the schedule, it seems to work like a charm now! ^^

So if you dont put anything in schedules it doesn't show the file, I tried fiddling with scheduling in a few earlier versions with no luck.

maybe some documentation would be handy.

Thats really great, thanks jonathan_hunt! I was a bit confused with the schedule, it seems to work like a charm now! ^^

So if you dont put anything in schedules it doesn't show the file, I tried fiddling with scheduling in a few earlier versions with no luck.

maybe some documentation would be handy.

I'm experiencing the same problem reported by The.Clue above. Files do not show up (regardless of whether I use COD or PayPal and regardless of whether the transaction is completedly automatically or manually), and when creating or editing a file product, the expiry schedules I created do not populate the "Renewal schedule" drop-down list. I'm using a clean install of Drupal 5.1 and ecommerce 5.x-3.0.

Taking a peak at file.module, I discovered this comment in the middle of the file_ec_settings() function (which begins around line 216):

$slist = array_merge(array(0 => '--'), ec_recurring_get_list(FALSE));
// TODO Implement the code to use this feature.
$form['ec_file_default_schedule'] = array(

Has the code to use the recurring/schedule feature with file products simply not been written yet? I'm not a programmer, so I really can't tell, but the comment suggests this! :) Anyone working on this?

Thanks again for a great module and the great support!

I'm experiencing the same problem reported by The.Clue above. Files do not show up (regardless of whether I use COD or PayPal and regardless of whether the transaction is completedly automatically or manually), and when creating or editing a file product, the expiry schedules I created do not populate the "Renewal schedule" drop-down list. I'm using a clean install of Drupal 5.1 and ecommerce 5.x-3.0.

Taking a peak at file.module, I discovered this comment in the middle of the file_ec_settings() function (which begins around line 216):

$slist = array_merge(array(0 => '--'), ec_recurring_get_list(FALSE));
// TODO Implement the code to use this feature.
$form['ec_file_default_schedule'] = array(

Has the code to use the recurring/schedule feature with file products simply not been written yet? I'm not a programmer, so I really can't tell, but the comment suggests this! :) Anyone working on this?

Thanks again for a great module and the great support!

The TODO doesn't have anything to do with this. That is an initial setup to allow for a default value to be passed to ec_recurring. But I didn't have time to implement the default value passing code in ec_recurring. That's life.

Fixed in commits 61330 and 61329 for 4.7.x-3 and 5.x-3.

Needs to be ported forward.

Thanks for the patch. This fixed it so that the purchased file now appears in the "My files" list, but I'm still having the problem that the "Renewal schedule" dropdown when editing or creating a file product is not populated by the expiry schedules I created previously (so that I cannot assign a schedule to a file product).

This is probably because your schedules have renewals. Files can't renew. I'll try to come up with some to document that better but not on this thread..

Ah, that was it. Changing my schedule to non-renewing allowed it to appear in the renewal schedule dropdown. Thanks much for the clarification.

This has now been ported to 4.x-dev

I'm about to upgrade E-Commerce from 5.x-3.0 to 5.x-3.1, and i was wondering whether or not http://drupal.org/cvs?commit=61329 made his way to 5.x-3.1 release?

Thanks in advance

just to confirm that the patch/workaround for this problem posted by clue... (http://drupal.org/node/124640#comment-521464 ) works with ec version 3.x-dev.

just updating this thread:

#35 the patch does solve the problem of the files not appearing in the my files page, but, the download link doesn't work for some of the files....I think I have narrowed the problem down to the ec_recurring module inserting the wrong data into the ec_recurring_expiration database table. In other words, when an order is placed and there is more than 1 file in the shopping cart, only the 1st file product appears in the my files page, because the ec_recurring_expiration table data is incorrect.

I'm still looking for a solution...but, I hope that helps others who are confused by this.