I have 3 support clients configured with a different default user for each of them. However the user for the first client appears for all of the Support Clients.

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Screen shot 2011-09-10 at 1.10.16 PM.png26.85 KBCheezItMan
Screen shot 2011-09-10 at 1.13.54 PM.png22.83 KBCheezItMan

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CheezItMan’s picture

CheezItMan commented

If this problem is something I can't resolve, please let me know and I'll switch to another ticketing system.

jeremy’s picture

jeremy commented
Category: bug » support
Status: Active » Postponed (maintainer needs more info)

If you're looking for alternatives, here's a good place to start:
http://groups.drupal.org/node/17948

I'm not really understanding your bug report. Perhaps show the relevant screenshot from the admin support client configuration page for each of your sample clients?

My suspicion is that you're running into this:
http://drupal.org/node/436726

jeremy’s picture

jeremy commented
Status: Postponed (maintainer needs more info) » Closed (cannot reproduce)

No further feedback, closing. Please re-open if you can provide more detail.