First I must admit I have been watching Drupal with interest for many years. I did not have a particular reason to jump into it until recently. What I want to build is something that Drupal seems to have components to do. Possibly one of the more complex electronic workflows I can think of.

It appears I can do most of this except follow production of ads and timed scheduling... I would appreciate any comments or suggestions on how to best approach this.

I think CRM would be very important. I have been told ERP might be a better fit. Please any suggestions is very appreciated.

Here is my project.
Intranet site. Web Application that handles the following

Advertising / Creative / Publishing Workflow

• Inventory Creation and Tracking
Inventory enquiry
Notification of created inventory availability
Reservation of inventory
Acknowledgement of contracted sales reservation
Pricing based on recurring variable price structure
Price enquiry
Price response (contract change, discount, change fees made during life on contract)
Preview of previous ads of a client and associated thumbnails,
Ability to use Hi Resolution ad on another schedule time of cantract by selecting thumbnail
Ability to import more than once on an unscheduled or scheduled date

• Order
New order
Arrival of order
Change order
Cancellation
Acceptance of order
Change or order cancellation
Rejection of order, change or cancellation - with reason
Request for content elements

• Production
Content creation
Design instruction
Reception of content elements
Build time (timed billing and or fee billing added or subtracted from orginal contract)
Proofing
Approval by Director, Agency, Rep, Client
Content transmission (http, ftp, CD)
Delivery notification
Content delivery
Collection instructions
Acknowledgement of content arrival
Confirmation of conformity

• Publish of display content
Publication
Insert order for specific publication, specific size, at a specific time (run instruction)
Confirmation of publication/run

• Feedback on responses
Actual response
Response statistics

• Sales / Payment / Invoicing
Prepayment with order
Invoicing
Statements
Contract reconciliation
Payment orders

Comments

bomarmonk’s picture

There is an integration for a third party package at http://drupal.org/node/94161

You might also check out CiviCRM and how this works with E-Commerce.... good luck.

nopixies’s picture

Thanks for the tip on CK-ERP. CK was one of my first choices on a previous endeavor last year. The CK modules were incorporated into Joomla. Unfortunately many questions to CK group by me ended up going to CK consultants. Eventually the client got fed up with months of work and tens of thousands of man hours that produced a slow and not well documented site. We had to switch everything to a commercial endeavor at the client insistence.

Unfortunately the majority of the support on CK-ERP is from a contingency that is not very good with english. They seem quite active as a community, however I have found most are unable to provide any help with questions.

This time around small company nothing resembling deep pockets and not a lot of time to play custom...

They were originally using Filemaker Pro. Then switched to using Client and Profits, but can't afford the ever increasing price tag. Creative Pro has also become to expensive. This leaves us with something open source that is scaleable and not insane to maintain for a non technical user.

ckwu’s picture

Hi, nopixies,

Sorry for the delay in responding. I discovered this thread only recently.

As the main developer of CK-ERP, I am afraid I have no knowledge of "CK consultants" being a part of or having ever participating in the CK-ERP project.

The main discussing and support forum for CK-ERP is located at, http://groups.google.com/group/ck-erp-en , where you will find the latest development of the software. You may also like to visit http://ck-erp.org , which is the official website for the project.

Best Regards,
CK