Assigning Different Case States to Different Node Types

> assign different case states to each type

I've only recently started to use casetracker, and at the same time am learning about CCK and Views. I'm beginning to question how much value there is to Casetracker. I think I can get the functionality I need by creating a custom content type that includes a pulldown for priority, category, etc. If I use dependantDropdown I can have a list of Projects and categories per Project. Etc.

A custom View lets me slice and dice cases any way I like, and is better than the URL scheme Casetracker has built-in. I can even use Calendar to see cases, or dates from Cases on a calendar.

Email notifications might be lacking a bit, but using the Subscription module will allow users to track these content types or individual cases.

What does Casetracker add? The ability to receive email messages and create cases, but I personally don't have that need. Anything else I'm missing?

There's no true advantage to CaseTracker if you're going to roll your own with Views and CCK. And some people will. No biggie.

The views gives you further control, that's right. But if your not looking for something very fancy, then case tracker works well - Thanks Morbus Iff :)

I don't think the original issue was actually answered. I would also like to have different states and actually different types to different types of projects as well. Any possibility of this happening?

Cheers,
Steph

Yes, I'm sorry for sidetracking the original issue. I too would be interested in applying different case states based on project, or more importantly, based on content-type. If casetracker can apply more logic to submission/processing then I would see the value of this module! :-)

I've been using Casetracker for an IT helpdesk situation, and use generic cases for trouble tickets. But I implemented a "new employee request form" CCK that has start date, name, title, department. . . pulldowns for type of computer, phone, etc. What I would like to do is be able to assign new employee requests to a particular person, but set generic cases to a different person. Right now I have one person manually setting them when received.

My finance department wants an online purchase request form, so I thought I would mimic what I did for "new employee request" - but I would want that content-type to be assigned to yet a different person. And, ideally, the list of status'es would be different for those content-types, how can I set to a different list for the pulldown? Hm, maybe involving workflow would be a better idea?

Is there anyway to accomplish what I'm after or is this too much? In the past I've been surprised by recommendations to combine certain modules and features to get the desired effect.

Thanks!

Changing version to HEAD and category to 'feature request'.