Case Tracker
Case Tracker enables teams to track outstanding cases which need resolution. This module was inspired by the issue handling in project module, but unlike Project module, which is specific to software development, Case Tracker was designed to be a generic issue tracker.
Case Tracker is usable right out of the box as a basic ticketing system, it's default UI is minimal but feature complete. The module was designed to be extended by programmers and site builders to meet complex needs, and so tries to avoid making too many assumptions about all the ways it can be used.
Drupal 6
Development for Drupal 6 is active and we're working toward a release. Check out the DRUPAL-6--1 branch and post your patches!
Drupal 5
Case Tracker for Drupal 5.x is supported, but no new features are being accepted.
Drupal 4.7
Case Tracker for Drupal 4.7.x should be considered deprecated.
Comparable projects
There are other case management modules for Drupal which are designed for particular use cases. These include:
- Project - what Drupal.org uses, integrates with CVS and SVN
- Support - a helpdesk specific ticketing system.
- CCKase tracker - an experimental branch of Case Tracker using CCK.
Releases
| Official releases | Date | Size | Links | Status | |
|---|---|---|---|---|---|
| 6.x-1.0-beta1 | 2009-Apr-02 | 37.08 KB | Download · Release notes | Recommended for 6.x |  |
| 5.x-1.3 | 2009-Apr-02 | 41.91 KB | Download · Release notes | Recommended for 5.x | |
| 4.7.x-1.0 | 2006-Dec-19 | 34.42 KB | Download · Release notes | Recommended for 4.7.x | |
| Development snapshots | Date | Size | Links | Status | |
|---|---|---|---|---|---|
| 6.x-1.x-dev | 2009-Jun-13 | 38.1 KB | Download · Release notes | Development snapshot |  |
