Active
Project:
Brilliant Gallery
Version:
6.x-4.0
Component:
Miscellaneous
Priority:
Major
Category:
Support request
Assigned:
Unassigned
Reporter:
Created:
5 Nov 2011 at 16:27 UTC
Updated:
18 Mar 2012 at 10:31 UTC
I updated Brilliant Gallery 3.6 to 4.0 in Drupal 6.22.
All my galleries are now not working. I see the outline of the gallery but there are no thumbnails to click on.
In Recent Log Entries I see the following error:
page not found Nov 5 2011 - 12:11pm sites/default/files/bg_cached_resized_2eefdad2eff4c3 ...
When I go under manage galleries, I see the names of the gallery jpg files but no thumbnails. I used to see thumbnails in v3.6.
I've tried emptying drupal cache
I have followed all installation instructions including checking BG tag in input formats.
Any help would be appreciated.
Comments
Comment #1
firepug commentedAre the galleries in question from Picasa? If so, you could try deleting the files under your temp folder (configured under /admin/settings/brilliant_gallery), e.g. sites/default/files/tmp - this way BG will regenerate the files from Picasa. As far as I know clearing the Drupal cache only affects the Drupal DB, not the temporary files. A more drastic solution if the files are not from Picasa would be to change the name of the folder containing the files and change the tag in the node accordingly - that will at least tell you if something weird is going on with file caching or not.
Comment #2
reelstories commentedHi,
Thanks for the suggestions. I do not have Picasa galleries but I will try the suggestions that you gave. I cleared the Drupal cache (which did not help) but I did not delete the tmp files. Changing the names of the gallery folder and the corresponding tag in the node is also a good idea, at least to rule out certain things. I will try the suggestions later and report back. Thanks. RG
Comment #3
tiffanyandjeremy.com commentedDId you ever get it working? I had the same exact issue.
Regards,
Tiffany and Jeremy
tiffanyandjeremy.com
Comment #4
miopa commentedSame issue, subscribing.