Come together with the global Drupal community in Rotterdam, 28 Sept – 1 Oct 2026. Sessions, contribution, connection, and Early Bird savings until 8 June.I've installed Simplemail alongside HTML Mail. The latter works, since I can receive html mails (did the test), but whenever I try to send newsletters, I always receive plain text mails, regardless of the settings in admin/config/simplenews/newsletter (html, of course).
Am I missing something?
Any help would be highly appreciated!
Comments
Comment #1
simon georges commentedHi,
Did you read this documentation page or #1250240: How does HTML Mail render a Simplenews newsletter message??
Comment #2
simon georges commentedComment #3
Patricia_W commentedI am having the same problem. I have tested with alpha 1, dev, alpha 2 and the new dev version (today).
On one occasion the mail came through in HTML format (when I was testing alpha 2, I think), but it has not happened again. I can't see any combination that is missing. I have mimemail installed, and have checked my simplenews settings to ensure I am sending in HTML but both test and regular newsletters are coming as plain text.
Comment #4
Patricia_W commentedBTW, I got criticized before for submitting a issue for the alpha 2 version. I double checked and it was (and still is) the recommended version when I list the available updates.
Comment #5
berdirI didn't mean to criticise you.
Let my try to quickly explain how releases work. When you develop, you always work on a branch. Based on that branch, a development snapshot is created and regularly updated. For example 7.x-1.x-dev. At some point, you decide to make a fixed release, for example 7.x-1.0-alpha2. This is done on the same branch as the development snapshot so at this time, so the code in the dev snapshot and the alpha2 release is exactly the same when you do the release.
However, once you did that, you continue to work on the branch and once you make chances, the dev snapshot is updated and is newer than alpha2. And possibly contains fixes for bugs in the alpha2 release. That's why it makes sense test the -dev snapshot when you notice a bug.
The recommended version has nothing to do with this. It points to the latest fixed release until a new one is created (unless there is no fixed release at all, then the dev snapshot is recommended). That's because it's the "stable" version that doesn't change. (Also keep in mind that there is just an alpha version, so there actually isn't a "stable recommended" release).
So, while it makes sense to use the recommended version (at least when the module has a stable version), it also makes sense to test the most recent dev snapshot before reporting a bug.
Comment #6
berdirI am closing old support requests which have received no feedback over multiple month.
If you still experience issues, please provide the requested information and re-open this issue.