When using the unsubscribe token, e.g.

<a href="[simplenews-unsubscribe-url]">Unsubscribe</a>

it brings the user to www.example.com/newsletter/confirm/remove, and not www.example.com/newsletter/confirm/remove/##UID##

causing the page to throw a 404 error. I checked the logs and it is not a permission denied error which I saw through searching previous issues was a problem in the past.

Any assistance would be greatly appreciated!
-Chris

Comments

clkeenan’s picture

clkeenan commented

Just noticed something... within the email headers, it does contain the unsubscribe link:

List-Unsubscribe:

clkeenan’s picture

clkeenan commented

Any help with this?

berdir’s picture

berdir
Primary language German
Location Switzerland
commented
Status: Active » Postponed (maintainer needs more info)

Are you sure that you are using a mail address which actually *is* subscribed?

This is the expected behavior when you send a test mail to a mail address which is not subscribed.

While it could be classified as a bug, it's not clear what's supposed to happen because there can't be correct unsubscribe url.

clkeenan’s picture

clkeenan commented

Yes, the email address is definitely on the subscriber list.

The weird thing is, the simplenews-newsletter-footer.tpl.php unsubscribe link comes through just fine with the UID at the very bottom of the email.