When the creation email template has html in it:
New Ticket
It yields an email like:
*New Ticket*

.... Weird? Shouldn't these emails have a wysiwyg?

What 'input type' do the emails use?

Comments

xaa’s picture

xaa commented
Status: Active » Closed (duplicate)

hi, please have a look at http://drupal.org/node/1171440
futhermore for html ticket notification email you should maybe consider mimemail & htmlmail modules