Could someone please clear things up. All I want to do is set up a support system where administrators can answer tickets and authenticated users can create tickets. I don't understand what a "Client" is. To me a client would be the authenticated users requesting support. (The people I am helping).

Is a Client more like a Category? Billing, General Support, Technical Support, etc.???

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jeremy’s picture

jeremy commented
Status: Active » Fixed

Please see the provided documentation -- the Overview explains what a "Client" is:
http://drupalcode.org/project/support.git/blob/refs/heads/7.x-1.x:/INSTA...

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

Anonymous’s picture

(not verified) commented
Issue summary: View changes

Added to question.