By Christoph C. Cemper on

Hi,

we're using simplenews for sending out newsletters to 700+ members and are quite fine with it

however with this amount of mail addresses we always have 40-50 bounces/failures in the batch
and would need to a) resend this b) prompt the user for a new email or c) do anything else useful

How do you others handle this?

thanks,
Christoph

⋅ Categories: Drupal 5.x

Comments

Phillip Mc’s picture

Phillip Mc commented

hi

we use simplenews for a band site, but, are looking for alternatives. the email database is 19,000 and we usually get a few hundred bounces. many are out of office autoresponders and many are "click here to prove you are human" autoresponders and some are "unable to deliver" failed messages.

The way we handle it at the moment is using a dedicated newsletter email address for the FROM field which means spending a half an hour after sending an email to check the bounce backs. you can filter out the out-of-office replies and you get less "click here to prove you're human" responders over time as your newsletter email address is gradually added to more and more white lists.

It's a pain, but, it's the only way we have found to manage it properly.

There was a module (I think it was called phplist.module) that used to help with bounce backs, but, I think it's discontinued.

phil

Mike Sances’s picture

Mike Sances commented

There is a related discussion in the issue queue for simplenews module here: http://drupal.org/node/206263

PhilK, I tried your method of a dedicated FROM address, but my address doesn't receive any bounces. I'm using Drupal 5.7. Perhaps you are using a different version?

HTF’s picture

HTF commented

Hello Phil

Can I ask which other modules you use to send your newsletters? I am not getting emails bouncing back which is annoying as I want to try and ensure that I delete the undeliverables so that I am not classed as a spammer.

akaserer’s picture

akaserer commented

hi

i think you could use PHPlist to filter bounces. phplist has got quite an advanced bounce tracking with keyword search and so on...
but you still would have to manually update 'real' bounces in simplenews.

just try

giorgio79’s picture

giorgio79 commented

This would be a great feature
#1110332: Use Phpmailer Bounce Mail Handler extension

Perhaps we can sponsor its development:

My Drupal sites:

sachbearbeiter’s picture

sachbearbeiter commented

is there some progress - or are there alternative newsletter modules in drupal?

thanks