Send or Test Newsletter - no radio buttons

Below the body text field you should have a fieldset 'Newsletter sending options' there you find the radio buttons.

It may be an other module that interferes with Simplenews. Thy to disable all non-core modules. If that solves the problem, enable them one by one. Its crude but it may work.

Access permission should have no effect on the sending options fieldset, but who knows. Do you experience this problem as user/1 or as a user with limited Simplenews permissions?

register_globals does not give this effect (I tested this) but should be dealt with. The standard drupal .htaccess file does take care of this, but that's a different subject.

I can not reproduce your problem in my test enviroments. Please describe all steps, starting with a clean install (!), to reproduce and I am more than happy to investigate.

In the latest version I fixed a bug in the subscription form. That explains your last observation.

When check boxes appear and disapear I expect it to be a browser thing. Try switching off the javascript (used to fold-in and -out the fieldsets). Look into the (browser) source code of the page if the checkboxes are there and not on the screen. Try different browsers.

Re. #10 inline-block is not a valid css2 value for display. Not something to worry about.
Have you tried to turn off css to see if it is the cause of the problem?

Re. #11 as far as I know not.

Hello ,

I am experiencing the same issue and until I read this thread thought it was my inexperience with this module. I can see all that roblog can see .

I can create newsletters and issues
My check boxes all stay where they are supposed to
I see no radio buttons of any kind that allows me to send the issue.

This is a fresh install of Drupal Core 6.2 and the last version of SimpleNews.
I have no other modules enabled at all.

I will keep watch on this thread to see what comes of it.

Thanks for all your work.

The people how experience the problem are the key to the solution. I made a new install of Drupal 6.2 and the current Simpelnews 6.x-1.x-dev version. This time on an external server and not in my usual environment. No problems what so ever. I can subscribe, create and save a newsletter.
Attached is a screenshot of the newsletter creation for as it should look.

Drupal 6.2
Only default core modules, nothing else enabled.
Simplenews 1.76.2.8 Tue Apr 15 09:17:29 2008 UTC
MySQL database 4.1.22
PHP 5.2.5
Web server Apache/2.0.61 (Unix) mod_ssl/2.0.61 OpenSSL/0.9.7a mod_auth_passthrough/2.1 FrontPage/5.0.2.2635 mod_bwlimited/1.4
Using anonymous user with permission for 'access content' and 'create newsletter' and 'subscribe to newsletters' (no more)

Testing and searching are the only things that can bring a solution closer.

If the checkboxes are not on in the page source (#10) and this is confirmed by removing the style (#15) and disabling javascript (#10) It sure looks like a problem on the server side.

Only this line (from #8) puzzles me: "When I refresh the page, the check boxes appear momentarily,then disappear."

You talk about check-boxes, but what exactly is missing from the page?
Do you have any abnormal behaviour of any other node edit forms?

Look at #14 for what might be missing.

Hi,

same problem here with a fresh drupal v6.2 installation, running on debian 4 (lamp), nothing changed apart from installing/activating the simplenews module. I've tested creating newsletter issues with different clients on different platforms - same result. Doesn't seem like a client issue...
Please find the screenshot attached.

Any idea?

@ all who have this problem: What PHP version are you using? (Administer > Reports > Status report)

Hi.
my installation is running on:
PHP 5.2.0-8+etch10
PHP memory limit 16M
PHP register globals Disabled

This now looks as a server related problem, not for all installations of simplenews but also not exceptionally. It can only be found through debugging on a server where the fault occurs. If someone can give me full access (user/1, ftp and database) to a clean drupal 6 and simplenews in stall on a server like this, I am willing to investigate the problem further. You can contact me by mail.

I am also experiencing this issue. The whole section is missing.

Eduard has been so kind enough to grant me access to his server.
I'll keep you all informed.

To all who have experience this problem: Please read the README.txt in /sites/all and follow the instructions.

Move ALL your contrib modules out of /modules and into /sites/all/modules. The problems you experience is caused by the wrong location of your simplenews module.

Four your convience, the content of README:

This directory should be used to place downloaded and custom modules
and themes which are common to all sites. This will allow you to
more easily update Drupal core files. These modules and themes should
be placed in subdirectories called modules and themes as follows:

sites/all/modules
sites/all/themes
/blockquote>

By following the README and putting "simplenews" module alone in /sites/all/modules directory, my admin does not reconizes it.
If I put it in the modules directory, I can see it in my admin and I can manage it but I don't have the radio buttons.
So I have some difficulty to understand why...

Have a nice day
Pierre

Since the transfer of Drupal 4.7 to Drupal 5 this is the way a Drupal system should be build. ALL contrib modules live in /sites/all/modules.
See instruction no. 3 here: http://drupal.org/node/70151

You are right! "the contrib" modules should be set in sites directory. Now it works.
It is important to say, if we run 1 site with Drupal 6.2, the simplenews module should be set in sites/default/ directory. If we run several sites, it should be set in sites/all/ directory or sites/www.exemple.com/ directory.
Thanks for your help.
Pierre

Hi,

It's also working for my site, so i don't need to prepare a vmware image... Thanks a lot!

The RTFM storry continues ;-)

Michael

I just wanted to confirm that if simplenews is not placed in sites/all/modules (i.e., if instead you put it in the module folder with other core modules) it will not "send" when you save the newsletter. This is apparently how it's supposed to work, so if you have trouble with the newsletter sending, then make sure it's in the correct module folder.

Dan

This is still not working for me.....my modules are all in /sites/default/modules. But I am still not seeing the Newsletter sending options. Any other ideas?

Thanks!

Yes, another idea. Are you using the newsletter taxonomy as 'tags' (formerly knows as 'free tagging')? or Multi select?

Nope. I am not using the taxonomy as tags or multiselect. When I create a newsletter issue, I have a dropdown to pick one of my two newsletters.

i am having the same problem too.. using drupal 6.2
i tried with simple news in: /modules/ & /sites/all/modules/ & /sites/default/modules/
and they all don't work, i can save the newsletter, but i cant sent it.

thanks

I need some details before I can fix it. Please follow the steps to supply me these details:

1. Add debug code to simplenews.module

Original:

<?php
/**
 * Implementation of hook_form_alter().
 */
function simplenews_form_alter(&$form, $form_state, $form_id) {

  $vid = variable_get('simplenews_vid', '');
?>

Debug code added:

<?php
/**
 * Implementation of hook_form_alter().
 */
function simplenews_form_alter(&$form, $form_state, $form_id) {
// ----- debug code start -----
  drupal_set_message($form_id);
  drupal_set_message(print_r($form['taxonomy'], true));
// ----- debug code end -----

  $vid = variable_get('simplenews_vid', '');
?>

2. Create a newsletter node
Go to Create content > Newsletter issue (or path: /node/add/simplenews)

3. File debug message
A debug message is now displayed. Something like:

* simplenews_node_form
* Array ( [tags] => Array ( [1] => Array   ...
...
=> [#weight] => -3 [#tree] => 1 )

Copy the debug message into a comment to this issue.

4. Restore the code
Restore the simplenews.module code back to its original state.

That doesn't look at all like what I got. I added the debug code and here is what I get:

* search_theme_form
* simplenews_node_form
* simplenews_block_form
* simplenews_block_form

Then you have found your problem ;) Check your newsletter taxonomy and make sure the right node type is checked ('Newsletter issue' by default).

It appears fine though. I have attached a screen shot of this admin section. What am I doing wrong?

Thanks for your help.

I looks fine indeed. We need to dig deeper.
The fact that there is no debug message "Array ( ... )" following the "simplenews_node_form" tells me that your newsletter node seems to have no taxonomy assigned.
Can you explain this?

Please change de debug code to:

/**
* Implementation of hook_form_alter().
*/
function simplenews_form_alter(&$form, $form_state, $form_id) {
// ----- debug code start -----
  drupal_set_message($form_id);
  drupal_set_message(print_r($form, true));
// ----- debug code end -----

  $vid = variable_get('simplenews_vid', '');

Copy de debug message to a text file. Remove sensitive information (email address, etc.) and attach the file to the issue.

Here is the debug msg attached.

Thanks again for your help with this. This sort of assistance is why I chose to use Drupal over all other options.

Tanks for the compliment.

I can not find any clue in this data. It confirms that the node is a simplenews node and that there is NO taxonomy assigned to it. No select box for taxonomy terms exists on the form.

I start to think that this is not caused by Simplenews.
Do you have this problem (not appearing taxonomy select box) with other taxonomies and other node types too?
Do you use taxonomy access or some module that can restrict (based on) taxonomies?
Can you disable modules one by one to see if the problem disapears?

I have attached a patch I just committed to improve the check for assigned newsletter taxonomy. It is meant to solve most of the above cases.
@Dignan: It may solve your problem, but I don't expect so.

Maybe I a confused about the taxonomy for simplenews. When I create a newsletter node, I get a drop-down asking which newsletter (I have two) that I want to assign this node to. Is that not the newsletter taxonomy? If not, is there some other taxonomy that I should create?

Should I perhaps start fresh and remove the module and accompanying tables?

Thanks again for your help!

The upgrade function does take care of this. I can not explain the problem you experienced.

I further improved the usability of taxonomy and content types in Simplenews.
The attached patch gives the option to choose taxonomy and content type from the Simplenews settings menu. It solves the original issue in a more fundamental way and takes away the indirect use of the taxonomy.

I also can't make them appear.

I'm using d6.2, php5, and latest 6.x-1.x-dev of simplenwews.

I install it in /sites/all/modules as described, but can't send any newsletter.

When click in "add newsletter" it appears:

a message:

You can create different newsletters (or subjects) to categorize your news (e.g. Cats news, Dogs news, ...).

and the following fields:

Newsletter name:
Description:
weight:

and the button to save

in #2 it is said: "Below the body text field you should have a fieldset 'Newsletter sending options' there you find the radio buttons"
Bellow the body text field is mean for the Descriprion field?

in #14, the printscreen doesn't resemble with the one that appears to me, as i descrived above.

so, it's really weird...

in send issues and draft, all empty, even i ran the cron,

The original issue is when newsletter nodes are created (url node/add/simplenews) and not about adding newsletter series (url: admin/content/newsletters/types/add). This issue is not about sending empty newsletters. If that is your problem please create an new issue in the queue.

My mistake, in the node/add/simplenews the radio buttons exist, and it seems they are working.
Thks