It's happen to me that in the newsletter block the email field doesn't appear...

i.e.
For an anonymous it is hence not possible to be subscribed to my newsletter.

For an authenticated and subscribed user, the field indicating with which email she is subscribed, doesn't appear.

Thanks for your assistance,
Michele.

CommentFileSizeAuthor
#8 SiteA_admin.png4.27 KBmichemon
#8 SiteA_anonymous.png2.83 KBmichemon
#8 SiteB_admin.png6.34 KBmichemon
#8 SiteB_anonymous.png6.76 KBmichemon

Comments

sutharsan’s picture

sutharsan commented

Do you use a taxonomy access control module? And if so, what are the settings for the newsletter taxonomy?

michemon’s picture

michemon commented

No I don't use that module.

michemon’s picture

michemon commented

I use the module Vocabulary Permissions...

sutharsan’s picture

sutharsan commented
Status: Active » Postponed (maintainer needs more info)

Anonymous users need access to the newsletter tags. Please explain why anonymous uses have no access to these tags in your system.

michemon’s picture

michemon commented

The problem it's the same for all type of users: anonymous, authenticated user, ... all of them have no email box, within the newsletter block.

The difference is that if you are an anonymous user you cannot subscribe to the newsletter (because your email is not available), if you are a registered user you can subscribe to the newsletter, only because your email is already available.

Thanks for your comprehension.

michemon’s picture

michemon commented

I noted something else, I don't know if may help understanding the problem.

I'm managing two Drupal websites: in one of them (let's say the site A) I have the already explained problem. For the other site (the site B) all is working well for the simplenews module.

But there is a difference between the two sites.

In the site A the newsletter block options (in which I can decide how the block shall appear) are available in the www.mysite.ext/admin/build/block menu after having selected the relevant block.

In the B site the newsletter block is available at the following address www.mysite.ext/admin/content/newsletters/settings after having choosen the relevant newsletter.

Hence the two sites are quite identical for their structure and installed modules, I don't understand the reason of this difference...

sutharsan’s picture

sutharsan commented

The difference is the module version. Authenticated users don't have an email block, by design.
Please focus on the taxonomy access; change it and check the difference for anonymous. If there is a difference, please answer my #4 question.

michemon’s picture

michemon commented
StatusFileSize
new SiteB_anonymous.png6.76 KB
new SiteB_admin.png6.34 KB
new SiteA_anonymous.png2.83 KB
new SiteA_admin.png4.27 KB

The difference is the module version. Authenticated users don't have an email block, by design.

Both the site A and B have the same version of the module installed.

Please focus on the taxonomy access; change it and check the difference for anonymous. If there is a difference, please answer my #4 question.

Taxonomy Permissions are the same for anonymous and authenticated user.
In any case I also tried to disinstall the Vocabulary Permissions module. But nothing changed.

Here attached I put some screenshot illustrating the problem.

Hoping they could clarify my problem.

Thanks,
Michele.

sutharsan’s picture

sutharsan commented

This IS caused by difference simplenews versions.
Tip: Use 5.x-1.x-dev to get user name and button below each other.

michemon’s picture

michemon commented

I've installed the 5.x-1.x-dev release, but nothing changed...

michemon’s picture

michemon commented

What can I do find some help ?

Thank you,
Michele.

michemon’s picture

michemon commented

Dear Sutharsan,
sorry for my difficult understanding...

The problem was simply on the Simplenews user permissions!

Now that I have given the authorization to every user to see the simplenews block everything is ok.

Thank you for your assistance.

Michele.

MrGeek’s picture

MrGeek commented

thanks;
i was having the exact same problem, and it looks like my Taxonomy Access was set wrong for the particular newsletter that was not displaying - however when i tried to change the TAC access it just hung so i guess my permissions were broke for that taxonomy/newsletter.
I exported the subscription list, created a new newsletter, imported the subscription list, verified the TAC settings, and now the (new) block is displaying properly.

sutharsan’s picture

sutharsan commented
Status: Postponed (maintainer needs more info) » Fixed

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.