With permissions set for anonymous users to subscribe to the newsletter, their email address is going into the database but they are somehow not showing up under http://[sitename]/admin/content/simplenews/users.

Comments

sutharsan’s picture

sutharsan commented
Status: Active » Postponed (maintainer needs more info)

After confirmation (email) of the subscription they should be listed. If not, please find out which modules causes this error.

rajmataj’s picture

rajmataj commented
Status: Postponed (maintainer needs more info) » Closed (fixed)

Thanks for your comment.

I've discovered the cause of this problem: It was a combination of settings on the SMTP module and my gmail putting newsletter emails into the Spam box.

SMTP has been set up properly, debugging turned off within that module. When anonymous users subscribe, they get an email asking for confirmation. At this point, that user is listed in the database, however they are indeed not listed on the website as a subscriber until they confirm. Once that happens, they will then be listed as subscribers/recipients for the newsletter.

All seems to be working now. Hope this sheds some light on anyone having similar issues.