Hi Guys,

Very urgent issue here.

When users login to the site its all fine, until they go to another page on the site then go back to the home page http://www.crayzone.com.au. It then shows that you are logged out. However if you go to the actual home page which is http://www.crayzone.com.au/home then it says you are logged in. I don't know what is happening but its a big issue.

Test Account:
User: Jim08
PWD: tester

I have tried a heap of things but still can't figure out what the hell is going on. It doesn't seem to bring this error up much in Firefox, but in IE it happens everytime.

Help Please!!!

Thank you in advance,

Sam

Comments

mortenson’s picture

mmm have yo tried to refresh the page?

grakhul’s picture

seems like a cookie issue in IE7. I would start there since it is not happening in firefox. Next I would check the performance settings in drupal. Turn of aggressive caching, etc... then see if it happens again.

SamuelFreeman’s picture

It's not specific to any version of IE, so far I have tested and found the issue on 5,6 and 7

I'm going to backup everything then try the Cache Disable module, and see if this helps, however the amount of requests is going to be huge.

grakhul’s picture

Simply changing your cookie settings in IE shouldn't require you to back up, but it is good practise to have a backup anyway. Let us know what happens when you set your site to not cache, then reload the site in IE. I have a feeling its more of a browser issue rather than Drupal, especially since it works in Firefox.

{edit} I just went to your site in firefox and it works fine. Seems like a setting under internet options in IE. just my opinion.

SamuelFreeman’s picture

Seems to be happening over more than 50 computers as told by users.

It is only in IE though, and only on the crayzone.com.au/ url if I go to the actual home page crayzone.com.au/home it works fine.

ludo1960’s picture

Just to confim it works fine in firefox, must be specific to IE, What theme are you using? Change to one with the IE fix and try again

SamuelFreeman’s picture

I have tried this also! This is a very odd odd problem!

giorgosk’s picture

Tried this but I don't see what you describe

logged in, browsed a few pages, returned to root (/) and later returned to /home
I was still logged in I was using IE7

did I misunderstand the problem ?

------
GiorgosK
Geoland Web development / web marketing
I would appreciate comments on my last drupal site

------
GiorgosK
Web Development

SamuelFreeman’s picture

The issue only occurs when you click on a link to root (/) not when you actually type it in the browsers URL field. I have a workaround where I have changed all root(/) links to point to /home. It's temporary but its the only workaround I have.

stickgrinder’s picture

Sorry guys but I have the very same issue here; it happens sistematically on IE, Firefox on WinXP and also Safari and FF on a Mac.
I seems not to be a browser issue; at least not realted to a specific one!

If I point to http://www.filmmaking.it/ I see the login form even if logged in, while if I explicitly call http://www.filmmaking.it/index.php all is ok!
Strange enough my collegue (FF 3.5 on Linux) experience the exact opposite: all is ok on / but on /index.php she sees the login form.

I don't have no clue... any one?
Thanks a lot!