Hi I get this error when I go onto the FLIR module - any ideas on how to fix it

* warning: opendir() [function.opendir]: SAFE MODE Restriction in effect. The script whose uid is 10001 is not allowed to access /var/www/vhosts/xxxxxxxxxxx.xx/httpdocs/sites/default/files/flir owned by uid 33 in /var/www/vhosts/xxxxxxxxxx.xxx/httpdocs/modules/flir/flir/config-flir.php on line 45.
* warning: opendir(sites/default/files/flir/fonts) [function.opendir]: failed to open dir: Success in /var/www/vhosts/xxxxxxxxxxxx.xxxx/httpdocs/modules/flir/flir/config-flir.php on line 45.
* warning: is_file() [function.is-file]: open_basedir restriction in effect. File(/CHOPS.TTF) is not within the allowed path(s): (/var/www/vhosts/xxxxxxxxxxxx.xx/httpdocs:/tmp) in /var/www/vhosts/xxxxxxxxxxxxxx.xx/httpdocs/modules/flir/flir.module on line 274.
* The selected file /var/www/vhosts/xxxxxxxxx.xx/httpdocs/modules/flir/flir/fonts/CHOPS.TTF could not be copied.
* warning: opendir() [function.opendir]: SAFE MODE Restriction in effect. The script whose uid is 10001 is not allowed to access /var/www/vhosts/xxxxxxxxxxxx.xx/httpdocs/sites/default/files/flir owned by uid 33 in /var/www/vhosts/xxxxxxx.xx/httpdocs/modules/flir/flir/config-flir.php on line 45.
* warning: opendir(sites/default/files/flir/fonts) [function.opendir]: failed to open dir: Success in /var/www/vhosts/xxxxxxxxxxxxx.xx/httpdocs/modules/flir/flir/config-flir.php on line 45.

Comments

vm’s picture

vm commented
Category: bug » support
Status: Active » Postponed (maintainer needs more info)

SAFE MODE has to be turned off on your server. I'm surprised drupal installed itself let alone a module. THi sis a question for your host and not a bug report unless SAFE MODE is off and the module isn't returning that information correctly.

swicthing to support request for the time being.

Deaddude’s picture

Deaddude commented
Status: Postponed (maintainer needs more info) » Fixed

my host fixed this problem thans

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.

drvdt’s picture

drvdt commented

Please, ask your support team turn off SAFE MODE for your hosting.
--> worked with me