Simplenews: no confirmation emails being send

pawel.traczynski - February 2, 2009 - 00:03
Project:Simplenews
Version:6.x-1.0
Component:Miscellaneous
Category:support request
Priority:normal
Assigned:pawel.traczynski
Status:closed
Description

Hello everyone.

I'm having a problem with Simplenews module.
I'm running Drupal site on which I just installed simplenews.

I allowed anonymous users to submit to a newsletter via Simplenews Block.
When anonymous users tries to submit their email address - nothing happens.
The page refreshes, thats all. No ANY logs, no any error messages.

Also the message "You will receive a confirmation email shortly" doesn't show up.
The sendmail() function isn't called.

If i'm logged in - all functionality of simplenews works as normal.
The newsletters are send correctly if I write one, etc.

The sites address is http://www.geotekst.pl.
I don't use MimeMail module.
I tried Simplenews 1.0 rc4 before, and it worked (some other website).

Does anyone know what it can be happening??
Please help!

#1

pawel.traczynski - February 2, 2009 - 09:07

I reinstalled the simplenews module 4 times.
Each time the situation was:

-during applying for a newsletter (anonymous) user doesn't see that green message which should state "You will receive a confirmation email shortly (...)". But the confirmation emails are being sent.

So everything works excepting for the green message (which has no problem to be displayed on my 2 other drupal sites).

Any ideas why is it like this?

#2

pawel.traczynski - February 2, 2009 - 16:13
Title:Simplenews: no "You will receive a confirmation email shortly" message» Simplenews: no confirmation emails being send

Guys? Anyone here?

#3

pawel.traczynski - February 2, 2009 - 23:25

I also found out that if I click a link in a confirmation email and then confirm my subscription to the newsletter by pressing the button, the message "[email] was added to the Newsletter mailing list" doesn't show up. It redirects me to the home page - that's all.

Of course the email address is added to the mailing list but the anonymous user wouldn't know it untill he gets the fisrt letter send by simplenews.

It is sad that no one want to help me... :-(

#4

niallhatton - March 11, 2009 - 17:51

Im having the same problem, I am not getting any confirmation emails, I can get the newsletters fine, and all normal email e.g accounts & password forget requests, just not the confirmations, it just subscribes instantly

#5

Pboenisch - April 2, 2009 - 15:15

Hello,

i have this problem too. I also installed the simplenews on register module but it doesn't work.
But when i change this row in simplenews.module at function simplenews_subscribe_user it works.

if ($confirm) {

change to

if (!$confirm) {

I think it is a bug.

#6

pawel.traczynski - April 21, 2009 - 09:57

That's interesting..

I'm running 3 Drupal sites with simplenews.
In two sites the message appears as it should (no need to change anything in the code of simplenews.module).
On the third one there's no confirmation message. I didn't try to hack the modules file to correct it.

Anyway.. weird.

I'll be glad if someone knows the solution and can help.

#7

pawel.traczynski - July 11, 2009 - 15:56

Still no any solution?
Upgrading to the newest Drupal and Simplenews didn't solve the problem...

#8

Sutharsan - September 11, 2009 - 09:44
Status:active» closed

From reading the code there is no way a subscription goes without a message. The only thing this behaviour reminds me of people who have a message displayed all the time (during consecutive page loads). This is not simplenews related and may be a core bug.

Pboenisch code in #5 is bad practice and no solution at all.

#9

wildkatana - October 23, 2009 - 20:41

Check to make sure that your .tpl file for that page has the

<?php
print $messages;
?>
.

Sincerely,
Leighton Whiting

#10

pawel.traczynski - October 30, 2009 - 00:30

Thank you guys for posting.

@wildkatana: sure it does have the print $messages :-)

The problem doesn't occur in all websites, only some i've seen had this particular issue.

Take care.
Pawel.

#11

Architeck - December 1, 2009 - 16:52
Version:6.x-1.0-rc4» 6.x-1.0
Status:closed» active

subscribing, I am using the latest version of simplenews for drupal 6 and I am having the same issue described here.
All other system emails are being sent fine.

#12

Sutharsan - December 1, 2009 - 22:19
Priority:critical» normal

Architeck: user the Simplenews handbook at http://drupal.org/node/197057 to debug your site.

#13

Sutharsan - December 30, 2009 - 08:57
Status:active» closed

No activity, closing the issue.

 
 

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