The module should provide State customizations in the settings panel.
For instance I would add a new state to premade ones:
New
Active
Pending
(Need more info)
Closed
without have to hardcode it.
Tnx.
The module should provide State customizations in the settings panel.
For instance I would add a new state to premade ones:
New
Active
Pending
(Need more info)
Closed
without have to hardcode it.
Tnx.
Comments
Comment #1
subcomandante commentedI tried to add a new state directly into the db table jobtrack_state and it worked.
It would be nice to have status customization in module settings.
It would be nice too have colors associations in module settings to have personalized colors on each state.
Comment #2
jeremy commentedYes, it would be great to have an admin interface allowing customization of the various ticket states, but it's not something I need so it's not something I intend to implement anytime soon. Patches are welcome.
As for customizing the colors, that is a theme issue. There are defaults provided, but for additional manually added states you'll need to define them in your theme, using the included jobtrack.css as a guide.
I'm moving this issue into a postponed state waiting for a patch to add an admin interface for editing the ticket states.
Comment #3
jeremy commentedOne possible method for doing this is discussed in this issue:
#457612: use taxonomy for ticket states and priorities
Comment #4
jeremy commentedMoving to the support module.
Comment #5
arhak commented+1
Comment #6
arhak commentedsince taxonomy integration got a fair won't fix #457612: use taxonomy for ticket states and priorities
I think priorities customization should be included here as well
Comment #7
rzelnik commented+1 vote for this feature
Comment #8
span commentedYes, this looks interesting. I don't have time at the moment but will subscribe until someone else or me gets the time.
Comment #9
lotyrin commentedsubscribing
Comment #10
kiwimind commentedI think this would be a great addition to the module.
Even if as a starter, an admin could update the existing labels so that they made more sense.
Comment #11
spgd01 commentedThis is much needed
Comment #12
spgd01 commentedComment #13
jeremy commentedNew features like this will get implemented in the 7.x-2.x branch only. In any case, still Postponed w/o a patch provided.
Comment #14
RaajLio commented+1
Comment #15
jeremy commentedSee here for how you can customize states with updates to the database. The manual steps described here are what a UI would do behind the scenes.
https://www.drupal.org/node/2488998
The same general idea works for priorities, too.
Comment #16
shevgeny+1
Comment #17
purencool commented