Incorrect example for .htaccess "session.save_handler files" override
avolve - April 7, 2009 - 23:05
| Project: | Piwik - Web analytics |
| Version: | 6.x-1.0 |
| Component: | Miscellaneous |
| Category: | support request |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | closed |
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Description
I installed piwik yesterday and set it up for one site. The Piwik install seems to be running fine (no data yet), though there is a 'service unavailable' error given in Safari's activity window and a broken image link.
From firebug, the source for the image is http://piwik.avolvedesigns.net/piwik.php?url=http%3A%2F%2Fcolin.salter.i...
The site is http://colin.salter.id.au
I created a .htaccess file based on the readme and it is in the directory piwik is installed in (note 2 under known issues).
I noted a similar past issue with a D5 version of this module, though it did not outline a fix. Anyone able to point out what I am missing/the source of the issue.
thx
#1
"503 Service Temporarily Unavailable" is a clear statement. Your server is broken.
Have you tried this in your php.ini?
[Session]session.save_handler = files
Otherwise I have no idea... please report back if you have found a solution. I have send on of the maintainers of Piwik a mail about this session.save_handler = user issue, but have not yet opened a bug report in track.
#2
I appreciate your assistance.
I was under the impression that creating a custom .htaccess file for the Piwik directory would overcome the need to edit the php.ini file. Did i read the readme.txt incorrectly?
The site is hosted on dreamhost, and i want to avoid compiling php and potential issues with other sites on the server. Perhaps I am stuck unless/until there are changes in Piwik itself?
#3
I wasn't able to test the directory based .htaccess myself... I need to test, but nevertheless this is more or less a piwik bug. Please subscribe to http://dev.piwik.org/trac/ticket/651
#4
Aside - do you have mod_rewrite activated in your installation?
The example depends on mod_rewrite, but this makes no big sense to me... could be a nobrainer.
<IfModule mod_rewrite.c>RewriteEngine on
php_value session.save_handler files
</IfModule>
Try a .htaccess file with only (untested):
php_value session.save_handler files#5
Please try the below .htaccess. For me it's working with Apache 2.2 and PHP 5.2. I have updated the readme.txt.
[.htaccess]
# PHP 4, Apache 1.
<IfModule mod_php4.c>
php_value session.save_handler files
</IfModule>
# PHP 4, Apache 2.
<IfModule sapi_apache2.c>
php_value session.save_handler files
</IfModule>
# PHP 5, Apache 1 and 2.
<IfModule mod_php5.c>
php_value session.save_handler files
</IfModule>
#6
#7
I replaced the my htaccess file with one containing only the following:
# PHP 4, Apache 1.
<IfModule mod_php4.c>
php_value session.save_handler files
</IfModule>
# PHP 4, Apache 2.
<IfModule sapi_apache2.c>
php_value session.save_handler files
</IfModule>
# PHP 5, Apache 1 and 2.
<IfModule mod_php5.c>
php_value session.save_handler files
</IfModule>
This htaccess file is in the same directory as the Piwik install. Sadly, I am still noting the same problem.
I really appreciate your assistance on this. let me know if there is anything i can do to assist in locate possible sources.
#8
No idea... I've successfully tested and running this configuration on my site. Take a look to your Apache error_log and you may see what's wrong. On my site I was also made to re-configure the session.path folder variable via the override... check your error_log.
#9
Automatically closed -- issue fixed for 2 weeks with no activity.