I installed Casetracker, set permissions, and created a project. I then created several cases. A notification email was sent on the first case I created, and none of the remainder. In looking at the log files, I see Email notification successfully created at 8:37am for that case, and nothing since.

Comments

David Goode’s picture

David Goode commented
Priority: Critical » Normal
Status: Active » Postponed (maintainer needs more info)

Hey,

I was unable to reproduce this bug. Could you please provide more details and look into exactly what's going on? Make sure you're not expecting a notification on a case assigned to yourself.

David

jmiccolis’s picture

jmiccolis commented
Status: Postponed (maintainer needs more info) » Closed (won't fix)

I've removed the CT Mail component of case tracker in favor or working on a Notifications and Messaging based replacement. Setting this issue to won't fix.