I had installation of Drupal 6.10 with Ticketing module enabled.
First issue appeared when I upgraded Drupal to 6.11, a few menu-items lost their parent items. This was fixed manually.
After last update (to 6.12) Ticketing menu items are completely disarranged :( I'm not sure that I can recover this manually.

Where is a problem? Upgrade done according to instructions (during update ticketing module was temporary disabled)
How to fix this? I was constrained to disable ticketing at all, but we need it to automate support of our custommers.

Comments

errno’s picture

errno commented

Looks like I've solved this by myself :)

While ticket module was disabled, I've deleted from menu_links table everything related to tickets (SQL: delete from menu_links where link_path like 'ticket%';) and then enabled ticket module again.

I have not enough time to investigate whys, just hope that it was occasional incident.

mr.york’s picture

mr.york commented
Status: Active » Closed (fixed)