I have been banging my head on this one for a while. It was decided that all Forum Comments for the site I am working on would be moderated. That is all well and good, but I have not been able to find a way to separate comments for the Forum and comments for Support. They are both moderated or not moderated in Permissions.

There is a module call Split Moderation that would seem to allow that capability, but it has not been upgraded to 6.x. or been touched since 2007.

Does anyone have an idea of a relatively painless way (read that as "I am not a PHP programmer") to accomplish this?

Comments

leevester’s picture

leevester commented

Additional comment here.

The main reason for asking for help in this, is that with the Forum Comments being moderated, then all of the comments on the site, including those that are for submitted to Support Ticketing have to be moderated as well.

I do not want to have to moderate Support comments.

Any suggestions would be welcome.

jeremy’s picture

jeremy commented
Status: Active » Postponed

I believe this is outside of the scope of the support module. Moving into a pending state in case someone comes along with a clean patch implementing this and proving me wrong.

leevester’s picture

leevester commented

Thanks for feedback. I will keep looking.

BTW, this module has been great and it is only getting better.

Thanks for your hard work.

leevester’s picture

leevester commented

I may have stumbled on a working solution.
This came from user "WorldFallz" giving a reply to http://drupal.org/node/90208#comment-2066006.

His idea is to disable the 'publish comments without approval' permissions, then use a rule triggered by the 'after saving new comment' event, with conditions for commented node type and user role, to published the comment immediately (use a php action to set $comment->status to 0).

In this case, Support Ticket Comments and the specified assigned Roles would be automatically set to publish by the above rule. All Forums Comments would still require moderated approval before they were published.

I have not had time to set up the test bed for this, as I am in the middle of a full deployment of major undertaking. But when I can find the time to test it, I will provide some feedback.

If anyone else can confirm this as an already working function, that would be great.

gorgo’s picture

gorgo commented

Couldn't get this to work with rules, but found this:

http://drupal.org/project/comment_perm

works great!

leevester’s picture

leevester commented

Thanks Gorgo, maybe that will save me some of the hair that I have pulling out.

purencool’s picture

purencool commented
Issue summary: View changes
Status: Postponed » Closed (outdated)