I'm guessing this is a particular problem, but I have only 'new tickets' shown in (active[tab], pending[tab], closed[tab]).
Closed tickets -> (only in) all [tab]
Open tickets -> (only in) all [tab] , Open tickets [tab]
New tickets-> all [tab] , Open tickets [tab], active [tab], pending [tab], closed [tab].

CommentFileSizeAuthor
#4 support.module.patch2.02 KBjuanito
#3 support.module.patch1.08 KBjuanito

Comments

juanito’s picture

juanito commented

I solved it I'm working on the patch!! It was because of the patch for states and priority transaltion, it was modifying the information in the wrong place.

jeremy’s picture

jeremy commented
Status: Active » Postponed (maintainer needs more info)

Are you referring to the patch in this issue?
#571742: Translatabilty of states and priorities

It has not yet been merged... If you're referring to a different patch, please provide a link.

juanito’s picture

juanito commented
StatusFileSize
new support.module.patch1.08 KB

Yes I was refering to that issue, After applying it I found those problems I mentioned, So I started Digging into code. I reinstalled the module latest release and created this simple patch. It is working for me!! and resolves the problem of translation of states and priorities!! I hope you can use it!! thanks for the fast answer!!!

juanito’s picture

juanito commented
StatusFileSize
new support.module.patch2.02 KB

I forgot the comments here is the good one!!!

juanito’s picture

juanito commented
Status: Postponed (maintainer needs more info) » Closed (fixed)

I would be great to know if there is another way of doing this or if I did it the right way!!!
Thanks!!