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Trouble ticketing system to support Computer Network Operations » Issues

Apache segmentation fault when trying CSV export

Posted by Kasper Souren on October 16, 2009 at 12:19pm
Project:Trouble ticketing system to support Computer Network Operations
Version:6.x-3.0-rc4
Component:Code
Category:bug report
Priority:normal
Assigned:Unassigned
Status:closed (fixed)

Issue Summary

When I'm trying a CSV export I'm getting a WSOD and in Apache's logs I find stuff like:

[Thu Oct 15 16:18:37 2009] [notice] child pid 31242 exit signal Segmentation fault (11)
[Thu Oct 15 16:19:10 2009] [notice] child pid 31243 exit signal Segmentation fault (11)
[Thu Oct 15 16:27:27 2009] [notice] child pid 31244 exit signal Segmentation fault (11)
[Thu Oct 15 16:27:27 2009] [notice] child pid 31663 exit signal Segmentation fault (11)

(one for every try)

Web export works fine.

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Comments

#1

Posted by Kasper Souren on October 16, 2009 at 12:40pm

It seems to occur in this loop in ticket.search.inc:

<?php
     // a kivalasztott mezoket a megfelelo formara alakitjuk
    foreach ($field as $f) {
?>

(I don't read or speak Hungarian.)

#2

Posted by spatz4000 on October 16, 2009 at 12:44pm

columns in the selected converted into the appropriate format

Do yu have some example data that is trying to be exported?

#3

Posted by Kasper Souren on October 16, 2009 at 12:57pm

I found out all fields are working fine, except for "Opened by" and "Assigned to". So this might actually be a problem with user_load - the site uses LDAP authentication. The rest of the site (an intranet) works fine though.

#4

Posted by mr.york on November 4, 2009 at 2:04pm

Could you please check that it is working without LDAP?

#5

Posted by mr.york on July 20, 2010 at 1:24pm
Status:active» closed (fixed)