I've just upgraded, finally, to the latest version of Apple Safari for Mac (4.0.4) and found that HS has stopped working. I get the 'You don't have Javascript enabled' dialogue but even when the manual update button is pressed it doesn't work.

Unfortunately my user base is made up of a high proportion of Mac users who are going to be using this browser.

Has anyone else encountered this?

Comments

wim leers’s picture

wim leers
Location Ghent 🇧🇪🇪🇺
commented
Category: bug » support
Priority: Normal » Minor
Status: Active » Postponed (maintainer needs more info)

99.9% sure that something else is causing this. Works fine here: Safari is my primary browser :)

Since you're using 5.x: please check if http://wimleers.com/demo/hierarchical-select works.

plan9’s picture

plan9 commented
Status: Postponed (maintainer needs more info) » Closed (fixed)

Hi Wim

Yes - sorry, you are right it was a problem at my end. I went through my site hack log and found a patch I had applied previously: http://drupal.org/node/248497#comment-1592088

Removing this and clearing the cache fixed the issue.

I applied this patch as occasionally Internet Explorer users have reported greyed out HS selections on registration - as a workaround I've now made this selection optional (not required).

Thanks

G

plan9’s picture

plan9 commented
Status: Closed (fixed) » Active

I'm re-opening this as the problem in fact did not go away - although for me it's not so much of a problem as I'm migrating to a 6.x site that does not use HS.

I don't know, but I am guessing it is an issue / incompatibility with Safari (mac) browser caching or aggregating javascript or a combination of the two causing the problem to intermittently persist.

Clearing the cache and refreshing the page usually works - but sometimes only restarting the browser will allow the page to load correctly.

wim leers’s picture

wim leers
Location Ghent 🇧🇪🇪🇺
commented
Status: Active » Postponed (maintainer needs more info)

Can you reproduce this on a vanilla Drupal site? If you cannot, keep on adding modules that you're using on your actual site until the problem is reproduced.

When you're able to reproduce this (on a vanilla Drupal site with the minimum number of modules to reproduce it), then please make a screencast of:

  1. your site configuration
  2. the problem being reproduced

That makes it easier for me to reproduce the problem. Thanks!

P.S.: don't have any screencast software yet? On Windows and Mac OS X, you can use the free Jing.

wim leers’s picture

wim leers
Location Ghent 🇧🇪🇪🇺
commented
Status: Postponed (maintainer needs more info) » Closed (fixed)

Closing due to lack of response.

plan9’s picture

plan9 commented

Sorry for my lack of response. The problem still persists and I'm unable to identify which of the 100+modules may be causing the conflict.

I'm upgrading to 6.x soon and hopefully this will lose the issue.

Thanks

plan9’s picture

plan9 commented

Hi

Using firebug I have finally have managed to identify the conflicting module: Google analytics:
http://drupal.org/project/google_analytics

Removing this makes HS load without flashing up the javascript warning in Safari (at least on my set up).

I hope this info is useful to someone else.

Thanks

G