Posted by Jeremy on December 11, 2009 at 1:30am
| Download | Size | md5 hash |
|---|---|---|
| support_timer-6.x-1.0.tar.gz | 12.07 KB | c7fa47d6766644c29450746d48955e67 |
| support_timer-6.x-1.0.zip | 13.55 KB | c4e48e13608685987656a2dff0c5046c |
Last updated: December 24, 2010 - 23:52
Initial release of the Support Timer module. Provides a javascript-based timer for tracking how long users are working on support tickets. Also provides administrative reports.
This module is sponsored by Tag1 Consulting, Inc.
New features:
- #656682: Warn if navigating away from ticket without saving timer data: warn user if navigating away from ticket without saving timer information
- track date and summary statement along with timer information
- administrative support ticket timer reports
Bug fixes:
- #612842: Fix: Time details are not restricted to users with "view time spent" access rights.: don't display timer info if user doesn't have permission to view it
- #656742: When a ticket is edited, the timer summary is lost: don't lose ticket summary or date when editing ticket
- #656780: Timer should respect manual set times: respect changes made to timer when timer is paused, edited, then resumed
- #512564: Timer resets on forced preview: don't reset timer to 00:00:00 when previewing a ticket
- #644976: Change Support timer Module to be in support package: include support timer module in support package