Unable to send e-mail. Please contact the site administrator if the problem persists.

By taohai on 5 Feb 2010 at 14:50 UTC

My email function should be ok, since I can receive the mails by clients using my webform.

however, the email function is down with "new registration" and "Request new password"

error message "Unable to send e-mail. Please contact the site administrator if the problem persists." appears.

How to solve this?

Comments

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WorldFallz commented 5 February 2010 at 14:55

Are you on a windows box? If so, you might be affected by the bug mentioned on this page: http://drupal.org/handbook/modules/webform/faq#webform-email

On a linux box

cayenne commented 5 February 2010 at 15:06

we had that problem when someone screwed up the server's email settings.

Google around and see if you can find a simple script that sends email. See if that will run. It may not be drupal at all.

the problem is the server

taohai commented 5 February 2010 at 16:25

the problem is

the server email setting is ok, it is veried by the mail TEST script and other modules using email function.

however, the register and password recovery, and email notification of the site could not funtion well.

contact form can not work stable, some time is ok, sometime is not.

it's wierd!!!

Same problem here, since

xacobe

Spanish

commented 6 February 2010 at 18:27

Same problem here, since yersterday. It just stop working, I can send emails to users, and they can use contact forms but they cannot request new password as a messages will said "Unable to send e-mail. Please contact the site administrator if the problem persists."

It seem to be something with

xacobe

Spanish

commented 6 February 2010 at 23:36

It seem to be something with the i18n. Only works when defaut language is selected.
Im using ubercart, four languages, language negotiation with fallback.

I'm using i18n too... another

taohai commented 8 February 2010 at 04:10

I'm using i18n too...

another test site on the same server without contributed modules is ok with the password recovery function.

xacobe, maybe we can discuss how to resolve it

I also have installed:

xacobe

Spanish

commented 23 February 2010 at 19:30

I also have installed: ubercart, afilliatev2, apply for role.
I tryed to disabled "apply for role" and nothing, right now I have no time to test it, but Ill keep writing down here any progress as I keep trying.
I tryed other modules, like "login-one-time", but doesnt work neither. Other modules using email are working well.

More info

JoshOrndorff commented 25 March 2010 at 10:39

I'm having a similar problem. When users requested a new account or password they would see the error that the message could not be sent. I tried to create a few user accounts to test it out, and confirmed that the error message was being displayed. The funny thing was that the message was actually successfully sent to the new user's account. The error was thrown on the email that was supposed to go to the administrator saying that a new account was awaiting my approval.

I figured out that the problem was the following: When I had first set up the account I entered the email admin@***.com later I decided to change it to josh@***.com For whatever reason, drupal was trying to send the email to admin rather than josh. I solved (or worked around) the problem by switching back to admin@***.com It wasn't really a big deal for me to switch back, but maybe this is a bug, and I could see it being a problem in other situations.

Maybe that's helpful to someone.

-Josh

this worked for me...

vivdrupal commented 14 March 2014 at 08:54

Had change the site email after installation. Reverting to the original one solved the problem.

But this is a bug.. I guess.

any update for this

taohai commented 17 June 2010 at 06:23

any update for this issues,
I'd updated the drupal version to 6.17

however, the problem still exist!

Did you find the solution?

yulianita commented 8 May 2014 at 02:27

Hi, I know this is an old issue but I have exactly same problem and I can't find some comment talking about this error.

How did you fix this? I'm almost crazy.

Thanks for your help.

Hi, go to this link

judeson commented 17 June 2010 at 10:16

Hi, go to this link http://drupal.org/node/455888. It might help you.
Because this thread is already raised and got solution too. I hope it will work.
Please let me know if you have any queries.

no mail in drupal 7

hoofdbaas commented 27 February 2011 at 12:19

try this:

sudo apt-get install sendmail

it worked for me with dp7/apache2/ubuntu 10.10/php5