By frychiko on

Hi,

I'm having a problem with the Drupal 7 Alpha 5 install.

One of the requirements is a "/tmp" directory. I've created a "tmp" directory at the root (domain.com/httpdocs/tmp) and made sure ownership / permissions are correct but the message still pops up..

There were other folders that needed to be created but creating those folders and setting the permissions removed those errors as expected but this /tmp just won't go away. Anyone experience this?

cheers,

Peter

⋅ Categories: Drupal 7.x

Comments

cog.rusty’s picture

cog.rusty commented

/tmp is not at your web root, it is at the root of the server's file system. Try tmp which is drupal-relative, or specify a full file path.

frychiko’s picture

frychiko commented

Thanks for the reply.

There's already a tmp at / chmodded to 777. owner/group is root. What does this mean?
Also, what do you mean by "Try tmp"?
I'm not sure what action to take here to solve this problem.

cog.rusty’s picture

cog.rusty commented

I mean that
- a "tmp" setting without the front slash will get you to a "tmp" directory under drupal
- a setting with a full filesystem path like "/where/is/your/domain.com/httpdocs/tmp" will get to the "tmp" which you prepared.

If you have set "/tmp" and the "/tmp" directory at the server root is 777 but doesn't let you use it, then you may have a different problem, for example an "open_basedir" setting which needs configuring or PHP's "safe mode" which needs disabling.

Your own "tmp" directory somewhere under your domain is always more manageable.

kjv1611’s picture

kjv1611 commented

What about putting the tmp folder under /sites/all? so it'd be sites/all/tmp

Just a guess, anyway, as that seems to be the desired location for things. Or else, if it is in a multisite install, and you need it to be separate, how about /sites/default/tmp ?

frychiko’s picture

frychiko commented

cog.rusty:

You say "set"... Are you saying I have to update one of the config files (and point it to my tmp folder?) prior to installing on my server?

I tested and ran Drupal 7 Alpha 4 yesterday and it installed smoothly without any hitches. I've also never ran into this problem with previous versions of Drupal. This seems to be specific to Alpha 5, for me.

kjv1611:

I don't have a multi-site and I just tried your suggestions to no avail.

Thanks for the replies.

cog.rusty’s picture

cog.rusty commented

By "set" I meant the value which you entered in the "Temporary directory" text box in the "admin/config/media/file-system" page.

The difference with alpha4 may be in the default value which was already in that box. If I remember correctly, it was not "/tmp" but "sites/default/files/tmp" or something similar.

In any case, it is up to you to "set" that value to point to a convenient directory which is under the site account's control.

frychiko’s picture

frychiko commented

Hmm.. what text box? There's no admin.. there is nothing yet. This is the first screen during the installation procedure. There is just a list of items that need to be checked off (highlighted in green) such as having the correct PHP version and all that. I have not entered any data anywhere just yet.

Thanks again for the help.

cog.rusty’s picture

cog.rusty commented

I am afraid I lost you.

In your top post here you wrote: "creating those folders and setting the permissions removed those errors as expected but this /tmp just won't go away."

You mean that you are in Drupal installation's screen and you are getting errors about misconfigured /tmp directories, without even having installed Drupal?

frychiko’s picture

frychiko commented

Yes that's right. I am trying to complete a Drupal 7 Alpha 5 installation. As per instructions I uploaded all the files to my server and then typed in the domain name url to start the installation.

This is the specific error at the "verify requirements" screen:

"The directory sites/default/files does not exist. The directory /tmp does not exist. An automated attempt to create this directory failed, possibly due to a permissions problem. To proceed with the installation, either create the directory and modify its permissions manually or ensure that the installer has the permissions to create it automatically. For more information, see INSTALL.txt or the online handbook."

cog.rusty’s picture

cog.rusty commented

I see, something changed in alpha5. So you can't change the paths at this point and you have to deal with them. If you already have a /tmp directory at the filesystem root and it is already 777, then the problem must be a PHP setting:

- either you have an "open_basedir" path list in your php.ini and you need to add the "/tmp" path in it.
- or you have "safe mode" enabled and you need to disable it.

frychiko’s picture

frychiko commented

Hi,

I went with the PHP Safe OFF solution and it then installs smoothly. Thanks again for all your help!

max78’s picture

max78 commented

Hi,

I have the same problem, although safe_mode is disabled.

I can't find the directory "/tmp". Just one that is called "/phptmp". And I don't have the permission to create the directory "/tmp" manually.

Is there a way to tell the install script an alternative directory? (i.e. "/sites/default/tmp")

Max

cog.rusty’s picture

cog.rusty commented

You don't have a "/tmp" at your filesystem root and the installer is looking for "/tmp"?
This could be a bug in the installer.

What OS are you using? What is your OS's default temp directory? (for example in Windows it is usually C:\Windows\Temp)

Run a phpinfo (see http://drupal.org/node/59680) inside Drupal's directory. Is there an upload_tmp_dir setting in it? What is it?

Run a script with

print 'sys_get_temp_dir() returns "'. sys_get_temp_dir() .'"<br />;
print 'with realpath() "'. realpath(sys_get_temp_dir()) .'"<br />;

What does this print?

heine’s picture

heine commented

This is a bug (IMO) in Drupal 7. See #551658: Figure out what to do about new private/public file separation.

max78’s picture

max78 commented

upload_tmp_dir is "/home/www/web52/phptmp/"

the script gives the following:

sys_get_temp_dir() returns "/tmp"

Warning: realpath() [function.realpath]: SAFE MODE Restriction in effect. The script whose uid is 735 is not allowed to access /tmp owned by uid 0 in /home/www/web52/html/karawanet/drupal/info.php on line 3
with realpath() ""

cog.rusty’s picture

cog.rusty commented

You have PHP's "safe mode" enabled, which is an abandoned failed attempt of PHP for security. You will always have problems with uploads if you don't disable it.

There is also a Drupal 7 bug involved in this (it goes straight to the system's temp directory, ignoring PHP's temp directory). That will probably change in the next alpha release.

You can't change the tamp directory that the installer is looking for, you can only try to make it available during installation. You do have a /tmp directory. Disabling "safe mode" may be enough.

acrollet’s picture

acrollet commented

in settings.php, you can do this:

$conf['file_temporary_path'] = '/phptmp';

(or whatever is available)

kjv1611’s picture

kjv1611 commented

I don't have a multi-site and I just tried your suggestions to no avail.

I don't recall whether it's a written standard or just a highly-suggested standard, but many such folders would go under the /sites/all folder/directory, regardless of whether you're running 1 site with the same drupal install or 15 sites. But as I've yet to have time to play with Drupal 7, I'm clueless as to where the /tmp folder is SUPPOSED to go/be...

Either way, glad you got it sorted out with the folder security settings. Although, you may want to see if you can disable some rights to "everyone", and only allow them to the owner... at least some of them, just a thought, anyway... I don't know what gets put in the /tmp folder, but if it is anything that contains any sort of user info, in particular, then leaving it at 7777 could be a security issue.