Community & Support

STAY AWAY FROM GREEN GEEKS HOSTING - SCAM, EXTORTION AND PROBLEMS

Green Geeks web hosting located at (greengeeks.com greengeeks.ca) has misleading hosting packages. They are now advertising that they are the official host for drupla for dummies. sseriously, stay away from their “free domain for life” package, it is a money grabbing extortion scheme. You will end up paying through your nose or lose your domain name altogether. When it comes time for hosting or domain name renewals is when they hook you. Here is how the scam or extortion scheme by green geeks works.

Green Geeks has a “Free domain for life” promotion, in which they claim that if a customer signs for a hosting plan they get a free domain for life. The truth is that it is a ‘domain name stealing exercise’, or a ‘force customer to host with green geeks for ever’ scam.

Here is the green geeks scam. When a customer signs up for website hosting with green geeks, and they get a new domain name or transfer their domain to green geeks, their domain name fee is deducted from the hosting plan. Inevitably it appears that the domain name was for free. However the scam is that, the customer is never ever given the domain account information to manage their own domain name. Such that the customer can not independently renew their domain name or even transfer their domain name to another host without going through green geeks.

Basically a domain name belongs to the entity or person that has the domain name account information. In essence when you choose the green geeks "free domain name for life", grren geeks actually is is owning your domain name under the pretext that they have provided you with a domain name for life. When the domain name expires, if the the customer chooses not to renew their hosting plan with Green Geeks, but wants to transfer it to another host. Green Geeks employees then becomes rude. The customer is then asked to pay an ambiguous amount of money even upwards of $250 to transfer their domain name. Refusal to renew your domain name with Green Geeks, will practically result in the customer losing their domain name unless they pay the asked amount of money to green geeks. Depending on who you are, they can ask from 24.95 to even $250 depending on how desrerate you seem for your domain name, or how popular the domain name is.

So if a customer has a premium domain name and does not want to renew with green geeks or does not want to lose it, they are forced to pay what ever amount of money that green geeks asks them to pay for domain name renewal or hosting plan renewal. Because the customer does not have their domain account information, they are at the mercy of green geeks. They cannot choose to host elsewhere. Note that at the time of Domain renewal, the customer’s hosting fees may have increased from what they paid previously at time of sign up. So this exercise can go on indefinitely as long as you host with Green geeks. In essence the customer does not own their domain name.

If you request for your domain name account information and want to transfer your domain name, you will be expected to pay an amount of money, which is not fair market market value for domain names. They will claim that they are getting a refund since they gave you initially for Free the domain name. They then charge you what ever they want. This is extortion!

So if you have held your domain for at least a year, you will have already obtained some form of internet notoriety, in the form of google page rank, or even dedicated website traffic, so it is also in green geeks interest that they keep your domain, They will make it as hard as possible for you to transfer your domain name, such that they themselves set up one of those advert based directed websites on your domain.

The best advice is to register your domain name elsewhere with other hosting companies like netfirms that gives you the full ability to control your domain name. Then point your domain name DNS to green geeks. In that way you will never be a extorted by green geeks. Most of these companies that offer free domain names are scam artists loooking to extort you at the end of the hosting period. Because you will never own your domain name. So make sure that before you sign up for any unlimited free hosting companies, make sure that you have full contriol of your domain name. The key is never to host your website on the same host that registered your domain name.

Angel Ebony

Comments

...

First, adding this complaint to any more posts will be considered spam and all the comments (plus this thread) will be deleted.

Second, http://drupalfordummies.com/ is hosted by Green Geeks (according to the little ad on the bottom of their site.)

Third, let the word out that people should never host their website and register their domains with the same company. Ever. Most people don't know that there can be problems. (They're usually the same people that believe the word 'unlimited' in the hosting ads.)

And extortion may be harsh. (Was this in their TOS that you agreed to?) Unfortunately, it may just be a standard practice.

~silverwing

________________________________
MisguidedThoughts

.

Heh, "300% Wind Powered Green Hosting", "100% Carbon Neutral Friendly".

Nothing about "perpetual motion zero point energy generators", but those are pink.

What were you thinking?

Actually there are other web

Actually there are other web hosts with the same or similar practices, I personally take care of my own domain name registration to avoid this particular problem.

Trey - Green Geeks

Edited by silverwing - removed personal information

This is Trey Gardner, CEO of Green Geeks rebutting these comments from Angel Ebony.

I would like first to say that we are very happy to be working with the Drupal Community. We have worked hard to be an exceptional Drupal host, making sure our servers are properly configured for the latest and next versions of Drupal and we are in fact the Official Drupal For Dummies web hosting provider, mentioned in the book and hosting the DrupalForDummies.com web site.

We feel that it is unfortunate that this client wished to address their issues in this public forum, however we do have a response (sorry it is a little lengthy) which will bring to light our dealings with this individual and where the matter stands as of today.

This post is not the first by "Angel Ebony" which we have had to deal with in the past 2 weeks. Last week at a web hosting review site this person posted 2 consecutive negative reviews about us (on the same day) each alleging domain fraud with the same complaints he is alledging here. The first review was posted by a Fred Hudson whose email he put in as ebonyleg[at]yahoo[dot]com and the second post was from a Fred Ebony (he used a different email as Fred Ebony) and of course here in this post he is Angel Ebony.

We do not have on our records any current or past clients whose names Match either Fred Hudson, Fred Ebony, nor Angel Ebony. In addition this person posted on DrupalForDummies.com today the same post as he did here which is how we learned of whom this client is, Lynn the author of Drupal For Dummies emailed me about this matter this morning. His domain name is DogTrader.net and his name in our billing system is ebonyleg C. (we will withhold his last name for his privacy).

ebonyleg is a client who signed up for an account with us last year and received a free domain name with his account. ebonyleg then declined to renew his hosting account but wanted to continue to have his domain name free through us. Per our terms of service:
http://www.greengeeks.com/legal/tos.php

As well as our FAQ's regarding the free domain for life:
http://www.greengeeks.com/kb/idx.php/0/001/article/Free-Domain-for-Life-...

We explain in very clear terms that the Free Domain For Life is for the life time of someone's hosting account with us and that if a client decides to leave within our 30 day money back guarantee time table that we do charge $24.95 for the domain name. In addition clients who wish to cancel after the 30 day money back guarantee may do so with no refund and no cost to transfer the domain name to another registrar.

Real quickly here is how as a company we came up with the $24.95 charge for domains:
We have estimated the cost of the domain name at $24.95 for these expenses:
1. The cost of the domain at $10
2. The cost of having our staff change the DNS, assist in the domain transfer and other domain management at $14.95

We feel these charges are fair for the value of the domain name and the work done by our staff to assist the client.

In addition we let the clients know that they must transfer the domain to another registrar prior to the renewal of that domain name otherwise they will have to sign up for a 1yr or 2 yr hosting account to again receive the free domain or they can have us renew the domain for the cost of $24.95 and then move the domain name to another provider.

THIS is what is at the crux of ebonyleg's complaint. ebonyleg declined to renew his hosting service with us which made the domain ineligible for us to renew it for free. The domain name expired per our terms since the hosting account was not renewed. ebonyleg was informed by our team through the ticket ID (NBT-768248) that he would need to renew the domain name through us for $24.95 if he wished to renew the domain name prior to the redemption period. ebonyleg claimed that ICANN rules allowed him to login to our Enom account (he asked for that access which we denied - we do not allow any non Green Geeks employee access to that registrar) and ebonyleg became agitated when we told him the only way to do this was to renew the domain through us because a domain name could not be transferred once it expired, it had to be renewed first.

Here is our conversation with ebonyleg about this:
Posted on: 21 May 2010 6:14 PM
________________________________________
Hello,

We are fully aware of the ICANN rules, it is evident that you are not. The domain name was registered FREE as part of the web hosting service. You received a 15-day renewal notice to renew your hosting account, in which the domain name would be renewed on your behalf. This was not done, therefore the account/domain name have expired. As it stands right now, your account is in DEFAULT.

You have two options:

#1. Renew your hosting account for $95.40 to receive the hosting account for an additional year and the domain renewed as part of the free domain name offer.

#2. If you do not wish to renew the hosting account, you will be required to pay $24.95 as stated in our terms of service to have the domain name released to you.

The domain name is expired and MUST be renewed either with option #1 or option #2. Once either of the above are done, you will be free to move/transfer that domain name where ever you wish.

Let us know how you wish to proceed so that we can get your issue taken care of in a timely manner.

_____

In terms of ebonyleg's claims that we threatened ebonyleg that the cost would be $250, we informed ebonyleg that the way that domain renewals works like this. First there is a short "grace" period where after the domain name has expired, the registrant of the domain name can renew it for the regular rate (which to ebonyleg is $24.95 through Green Geeks), this period lasts roughly 30 days. After this grace period the domain name goes into a redemption period from the registrar (in this case it is Enom as that is who we partner with for domain names), and the Registrar may add additional fees (up to $160) to charge the registering agent, which is in this case Green Geeks, the additional charges if the domain name is renewed during the redemption period.

Obviously we would try to work with the client, and we have in ebonyleg's case, to try to get the domain renewed for them before the redemption period, otherwise the domain would lapse into the redemption period, which can last 90 days, after which time the domain name will be available again for anyone to re-register.

Today I have left ebonyleg a voice mail message again informing him of his rights and I have also emailed him through the email ticket; here is my email to him:
Posted on: 27 May 2010 4:25 PM
________________________________________
ebonyleg,

This is Trey Gardner using Joe's login to the ticket system. I am writing tio you to once again let you know your options with regards to your domain name, I have also just left you a voice mail message with this same information.

Per our terms of service your free domain for life is only free when you continue to host with us. If you do not and you want your domain name you will have to pay the $24.95 for it and if you do not renew it before the redemption period then to renew it after the redemption period (which usually lasts 90 days) Enom the registrar where we registered the domain name will add on a redemption charge for the renewal of as high as $160. These are Enom's redemption fees, not ours, and you can avoid these redemption fees by having us renew the domain name for you for the cost of $24.95, before the redemption period begins in the next 2 weeks.

Please reply to this email or call us and contact our billing department to have your domain name renewed, please hurry if you wish to avoid the redemption period costs.

______________

I hope that this clears the matter for anyone viewing this thread. If anyone viewing this thread has any additional questions regarding our free domain for life policy or any other policies at Green Geeks please feel free to call us and ask one of our service agents about any policy you have a question about.

Thank you,
Trey Gardner

Trey Gardner
Green Geeks CEO
877-326-7483 ext 1

Mr Trey Gardner, first of all I would like to thank you for responding personally to my posting which advises people to stay away from the Green Geeks "free domain for life package". However your response is untrue, misleading and simply a public relations stunt.

I have documented email proof to show that your response is untrue and misleading. I will post these proof at the bottom of this message.

First point - I have never signed up with Green Geeks. But on 24/may/2009 I signed up with tigersites.com hosting. Green geeks only took over from tigersites. Tiger sites had given me my domain name user account. Meaning that I could access or transfer my domain name at any time. It was on 29/Sept/2009 when green geeks and tigersites servers merged, that I lost access to my domain name management.

Second point - it is not true that I did not contact green geeks before my domain expiry date of 15/may/2010. The truth is that on 20th April 2010, before my domain name expired, I contacted Green Geeks Requesting to transfer my domain name and asked for my domain management user name and password, instead green geeks sent me a hosting renewal link and a billing renewal user name and password. I have since sent over 7 messages, but all in vain.

Third point - on contacting green geeks again on 20th of may 2010, just 5 days after domain expiry, green geeks through their ace employee Josh Dargie Responded that, there was nothing green geeks could do, and that I had to wait for 30 to 90 days if i wanted to renew or transfer my domain. After calling Josh Dargie's Bluff, he again sends me another email telling me that because my domain name has expired, according to enom they want $250 to renew the domain. (see email below)

At this point I was not impressed, I knew that Green Geeks was trying to extort me, So I googled the name Josh Dargie. I found many postings which showed that Josh Dargie was a dishonest domain stealing individual. And this Guy is the Star Employee at Green Geeks. I told Josh Dargie to stop trying to bullshit me and that I was aware of Domain rules, and that I still had 30 days from expiry date to renew my domain name www.dogtrader.net And i told them that i would let the world know about the scheme if they dont release my domain name.

Josh Dargie (Green Geeks) then responded, telling me that my support ticket was closed and there is nothing they can do for me, they told me to go to ENOM directly and get my domain name. They asked me not to contact them again. Infact they sent me a rude email message telling me to go rant on my little blogs and not contact green geeks again. They closed the support ticket. (see email below) It was only after they seen my first negative posting on webhosting review that they again contacted me and now told me that I could renew the domain for $24.95

--------------------------EMAIL FROM GREEN GEEKS ON 20TH APRIL PROOF THAT I HAD CONTACTED THEM------------
Dear Solomon ,

You requested that you be reminded of your Billing Area Login Details. They are as follows:

Email Address: XXXXXXXXXXXXXXX
Password: XXXXXXXX

You can login at http://www.greengeeks.com/login/ by entering the above information in the "Billing Area" section.

------------EMAIL FROM GREEN GEEKS SENT 2O/05/2010 - TELLING THAT I COULD NOT RENEW MY DOMAIN----------------
Hello,

The domain dogtrader.net has already expired due to invoices not being paid. I am afraid at this time you will need to wait for the domain to be available again to purchase, typically this process takes 30-90 days.

Please get back to us if you need any further assistance and let us know how else we can help.

Thank you and have a great day,

Josh Dargie
GreenGeeks Support
support@greengeeks.com

Ticket Details
===================
Ticket ID: SVD-237249
Department: Level 2 Support
Priority: High
Status: Closed

-------------EMAIL FROM GREEN GEEKS TELLING ME IT WILL COST $250 TO RENEW MY DOMAIN NAME ---------------------

Hello,

Your domain was part of the free domain for life, which requires the hosting services to be paid for in order to renew the domain name. You cannot just renew the domain as we are not just a domain registrar. We are primarily a web-host which means hosting services must be active to purchase/use domain names. If you were looking to transfer this should have been requested before your domain expired on the 14th.

According to ENOM there is an $250 release fee to remove the domain from its redemption holding in order to then purchase a renewal. If you wish to arrange this you can contact ENOM support to obtain the domain address.

I am afraid there is nothing more we can do for you as the domain is already expired.

Please get back to us if you need any further assistance and let us know how else we can help.

Thank you and have a great day,

Josh Dargie
GreenGeeks Support
support@greengeeks.com

------EMAIL FROM GREEN GEEKS TELLING ME TO GO RANT AND BLOG MY COMPLAINTS ELSEWHERE--------

Hello Solomon,
Feel free to contact eNom directly, I'm sure with your expert word-smithing and super googling skills, you'll be able to talk them out of charging their fees.

Don't bother googling me, or replying with some long-winded rant about how I'm some sort of thief. Just go off to your little blog and cry about this and leave this ticket closed.

Please get back to us if you need any further assistance and let us know how else we can help.

Thank you and have a great day,

Jeffrey Spelman
GreenGeeks Support
support@greengeeks.com

Ticket Details
===================
Ticket ID: SVD-237249
Department: Level 2 Support
Priority: High
Status: Closed
-------------------------------------------

So as you can see Mr Trey Gardner was either not properly informed or was knowingly not Telling the truth. Josh Dargie made every effort for me NOT to renew the domain name. And Guess what, if you go to Dogtrader.net you will see those pay per click advertisements, I do not know who owns them, but I guess it is green geeks.

MR Trey Gardner, The fact remains. I still do not have ownership for my domain name, for which I paid for. Green geeks lied that I could not renew my domain name even if the domain expiry was under thirty days. The Fact still remains that your "Free Domain for Life package is misleading. If The domain name was free, then the client should have the domain name management account.

Mr gardner. Even if a customer is so irate, especially when they are being cheated out of their domain name, it is not professional for your employees to be sending such an email as Josh Dargie sent to me. This can only means one thing. That You and your company tolerate or encourage this kind of lope sided tactics by your employees, so as to frustrate customers in losing their domain names or twisting them to paying unfair market values for domain names.

Why do I have to pay $24.95 or even $250 for a domain name, That I already own, and I already paid for and yet other companies like netfirms.com have it for $9.59, Godaddy have them for $4.99 etc.

However I still thank you for personally for responding to this post. I still do not have my domain name back.

Ebony.

Angel Ebony

Trey - Green Geeks

Edited by silverwing - removed personal information

This is Trey again responding to these accusations from ebonyleg / Ebony,

ebonyleg if you are reading this or have read the previous post you currently have time to have us renew your domain name for you for $24.95, which is our pricing and which pricing I justified before in the previous post as:

We have estimated the cost of the domain name at $24.95 for these expenses:
1. The cost of the domain at $10
2. The cost of having our staff change the DNS, assist in the domain transfer and other domain management at $14.95

If you would like to continue to run around posting to forums like this that we are a SCAM, EXTORTION AND PROBLEMS and not resolve the domain issue then most likely your domain will go into the redemption period for which there is an additional charge from Enom to renew the domain name during that period. If you would like to avoid this domain going into a redemption period then please contact our staff to renew your domain name.

Our office and staff are here today to work with you to get your domain name back to you and to point it to wherever you want for $24.95. You mention that you can get domain names from netfirms for $9.59 or $4.99 from Godaddy, which is probably true and that is because domain registration for Godaddy is their core competency and they upsell you on other things. Hosting is our core competency and the domain registration for our clients are done as a courtesy and as part of the package and if you want the domain name we have a particular rate that we charge and we believe the rate is justified. If you want to start your own business and charge $4.99 domains by all means. We do not give people outside our company access to our registrar's account and therefore we have to do the work to change the dns and help transfer the domains.

As far as ebonyleg's claims that we did not inform him he could get the domain before the redemption period he was told of this by Josh:

> To: [EMAIL REMOVED]
> Subject: [#SVD-237249]: I would like to make a domain name transfer: www.dogtrader.net
> Date: Fri, 21 May 2010 12:46:16 -0400
> CC:
> From: support@greengeeks.com
>
> Hello,
>
> You can login to your billing account with us to make payment for your services. If you do not require web hosting we can update your invoice for just the domain renewal at $24.95/yr. Please note that we cannot guarantee the domain can be renewed at this price, there may be the $250 redemption period costs as well, to confirm if this is going to be applied you wold need to contact eNom.
>
> Please confirm this is what your looking to do and I will insure its completed for you.
>
> Please get back to us if you need any further assistance and let us know how else we can help.
>
> Thank you and have a great day,
>
> Josh Dargie
> GreenGeeks Support
> support@greengeeks.com
>
> Ticket Details
> ===================
> Ticket ID: SVD-237249
> Department: Level 2 Support
> Priority: High
> Status: Closed

_________________________
Now addressing Jeffrey's email back to ebonyleg where Jeffrey wrote to ebonyleg:

"Hello ebonyleg,
Feel free to contact eNom directly, I'm sure with your expert word-smithing and super googling skills, you'll be able to talk them out of charging their fees.

Don't bother googling me, or replying with some long-winded rant about how I'm some sort of thief. Just go off to your little blog and cry about this and leave this ticket closed."

I do apologize to ebonyleg, this is not how Jeffrey should have responded to you and I have reprimanded him for communicating in such a way however I can see to some extent why he did it, it was a knee jerk reaction to ebonyleg's previous post in that ticket which was:
Posted on: 26 May 2010 3:29 AM

Josh Dargie, I should have done a background check of green geeks before I signed up. I just read various internet reviews about your company. You have false and misleading advertisements. Evidently your free domain for life is a scam. You lure people to sign up with your hosting company by providing so called 'free domain names...but you do not provide them with an ability to control their domain names so that you can have them sub servant to your hosting company. I have also googled your name out, Mr Josh Dargie. You are revealed as a scam artist who steals other people's domain names as well as a dishonest partner. Infact they call you "ubber thief" Your name is every where on the internet as a dishonest person. From the internet it appears that, You josh has had numerous failed internet ventures, and obviously you have finally settled at green geeks. You have also participated in domain name buying and selling as posted on the internet. To think that i was just about to pay green geeks to renew my domain name, thank God I read these internet reviews first. As a result, I have already contacted enom directly, I would rather pay the $35 dollars or evn $250 as you claim, directly to enom to renew my domain name than pay $24.95 to a dishonest hosting company like green geeks.

It is illegal for a hosting company to refuse to provide domain name magemenet information to a domain owner. And you know it. As such, I will file a complaint directly to enom and ICANN about green geeks refusal to provide me with access to my domain name management information. I now know that, I would also rather loose my domain name than even pay a penny more to a company like green geeks. I have requested my domain name management account information from you guys and you have dodged the issue, so as to force me to renew my domain name with your company. instead you keep sending me some outdated invoice renewal notices to cover your asses. I hope you are more than just an employee at green geeks, because Josh with time, fraudulently misleading hosting companies like yours will not last. And Mr Josh Dargie, these things will eventually catch up to you. I am the wrong type of person to try and intimidate and bully, i will not comply, instead I will become a formidable adversary.

Good Bye and Good riddance.

Solo.

_________________________________

In this posting ebonyleg references a Google lookup of Josh Dargie and some malicious accusations about him. This was due to a former business relationship of Josh's and I invite anyone to read how that accusation came about and how it was resolved. You can find that information at:
http://www.webhostingtalk.com/showthread.php?t=930826&highlight=dargie

I will say this as I have said it in other forums addressing Josh Dargie, he is our best support rep and I stand by his honesty and trustworthiness 100%. Anyone who wants to debate me on this or ask me questions about Josh and his integrity please feel free to call me at 877-326-7483 dial ext 1 and ask for Trey Gardner.

As far as ebonyleg's claims against us, there would be no claims against us if he worked with us and within our business practices. ebonyleg this is a waste of both our time and energy. I have tried again to call you today to discuss working with you to resolve this. Please call us and ask for me personally at 877-326-7483 ext 1.

Happy Friday,
Trey Gardner

Trey Gardner
Green Geeks CEO
877-326-7483 ext 1

I use them with ZERO problems

Not sure what ebonleg's problem is, but I just found this post and I'm using these guys to host my drupal site. Haven't had any issues....setup was freaking easy....no complaints!

- kyler boudreau

_________________________
kyler boudreau
http://www.theatereleven.com

Green Geeks gives password/username to unauthorized users

Source: http://www.talkarcades.com/webmastering/14704-use-green-geeks-hosting-re...

If you use Green Greeks, or otherwise host with a reseller of theirs, Your site can easily be hacked and compromised.

I will show you how:

Here is the issue- they will reset your password/username on your cpanel hosting account without verification that it is actually your account, and with your using an anonymous "chat" Username to boot.

transcript

Please wait for a site operator to respond.
You are now chatting with 'David R.'
David R.: Hello, my name is David, welcome to Green Geeks, may I have your name and how may I help you today ?
you: Hi David, Sorry my browser window just crashed
David R.: Hello, How may I help you ?
you: Hi,
you: I need my cpanel password reset.
David R.: domain name please ?
you: *****.com
David R.: Just a moment please
David R.: I have made the changes and now your password is test123456
you: Thank you.

Username:
David R.: Hello, my name is David, welcome to Green Geeks, may I have your name and how may I help you today ?
you: Hi, I forgot my cpanel username
David R.: ****** is the username of your account
you: thankyou

its that easy for someone to gain access to your reseller cpanel account if it is through Green Geeks, you site is now compromised, and a hacker has full access.

They dont verify the account you want the password/username to is actually yours, and they dont email the login credentials to the email account on record.

^

I doubt they really reveal the password via live chat.
However, many hosts does not ask the username and they just send you your username via chat.

// Ayesh

Thanks, I'll check them out.

Thanks, I'll check them out. What sort of support do they have, i.e. cloud server maintenance?

Truth about Greengeeks

I documented my experiences with Greengeeks at http://greengeeksindependentreview.blogspot.com/ Hope it will also gives some hints, how to cope with highly by webhosting providers manipulated information space.

Here is my complaint with

Here is my complaint with GreenGeeks (I've changed my mind since my last post): My site went down one day so I called tech support to see what was going on. They answered, and had ZERO information about it. They didn't offer to find out, and they wanted me to email support instead.

I needed to know if the server crashed so I could repair my database if needed. They were completely useless, and my production sites cannot survive with that type of support.

_________________________
kyler boudreau
http://www.theatereleven.com

That's True ebonyleg

I also have written the full details of my complaints for green geeks hosting here http://greengeekshostingripoff.com/

Impressive conversation

Impressive conversation here!

First, if someone from GreenGeeks here, I'd like to say that your renewal system is unfair.
If I needed to transfer domain to somewhere else, I have to pay $ 25,($10for renewal and $15 for DNS). Then, you suggest people to transfer domains.
What a joke is this? If I need to change the registrar, why do I need to pay for DNS management ? Plus, I have never heard about a registrar who charge for DNS(hosting the zone itself. Not talking about standard registrar's job). So does this mean I have to pay standard hosting fees + $15 for BIND DNS stuff ?

Plus, according to ICANN, domain owner should be able to transfer domains even after expiring the domain(for 1 month). Not sure about regional domains but I have done similar thing, thanks to Godaddy.

Anyway, GreenGeeks definitely has very good environment to HOST drupal sites. I have used it and perfect. But as a best practice, I only use ICANN-Accredited registrars instead of eNom-powered hosts.

// Ayesh

Another suggestion about

Another suggestion about domain name is that you could register it by yourself instead of using the free one they offer in the package. This is helpful to avoid domain transfer issue you might meet, especially when the domain is critical to you.

Everyone - if you want a

Everyone - if you want a serious Drupal site do a VPS! I've been using Linode, they are awesome. And I'm not even putting my referral link here because that is sales BS. I'm telling you they are awesome because they really are. I have consolidated from Godaddy, bluehost and green geeks.

_________________________
kyler boudreau
http://www.theatereleven.com

Actually I have no domains

Actually I have no domains registered through GreenGeeks and this is not my own problem. I just added my words about their domain registration and transfer method.

// Ayesh

GreenGeeks web site hosting service SCAM

I purchased on GreenGeeks web site hosting service, I sent a payment of $136.80 USD to Green Geeks LLC (Jul 22, 2011 23:53:18 PDT).

They refuse to provide services to me, but did not refund my money.

I sent email complaints to them and ask them to refund my money, so far they have not answered my request.

They got my money and rejected my order, but they did not refund my money.

Is there any reason they

Is there any reason they don't provide service to you? As I know, for a shared hosting company, create an account in a server almost means zero cost before exceeding its capacity.

GreenGeeks has been great for my company

Regarding hosting and domain names, from my experience:
- If you want to own the domain name, go buy it yourself from a registrar. Not a comment on Green Geeks, just a general comment. This way you have full control over DNS settings... and ownership! Read the contract with the registrar, and be sure it says you own the domain name, instead of saying you are leasing the name from them.
- Once you have the domain name, get hosting, and set the appropriate DNS settings at the registrar.
- This also allows you to quickly switch to a new hosting company if need be, without wrangling over cancellation fees and domain ownership.

Regarding GreenGeeks, my company just started using them mid-2011, and they've been nothing but good. Service works! Support is great. Enough said.

That's good news

We suffered with them in the Summer and Fall of 2010. It was a white knuckle experience-- crashes, outrages, settings disappearing: the works. Midday on one day all of the services locked up (ie. impossibly long response times) and the excuse was that they were doing a back-up of the servers midday on a weekday so that kept our server's resources maxxed out and unavailable for page requests.
If they have straightened things out, that's great news. As a result of how bad they screwed up, I do much more vetting of a service provider and feedback from people individuals who use a given hosting service. That said, I have always done that sort of vetting before making a decision and GreenGeeks hosting went squirrely after all of that.

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Green Geeks and Domain Name

I have been with Green Geeks for three years now. I was previously with Homestead. Green Geeks was much more affordable and had many more options for building my websites. I transferred my original domain name from Homestead and also built another website for another company with another domain name at Green Geeks. At first I didn't know how to do the transfer. GREEN GEEKS CHAT was very helpful in teaching me how to do it. I had to request the transfer from Homestead. I'm assuming this is what must be done when leaving Green Geeks. Each year I am sent an email from WHOIS asking to verify all information concerning the domain name and to provide any changes. Again, I assume this would be the case if you wanted to leave Green Geeks and go to another hosting site. I personally LOVE GREEN GEEKS and, although there have been some days with "downtime", they are usually in the wee hours of the morning and with plenty of notice. The price is UNBEATABLE and the SERVICE, through chat anyway has been EXCELLENT. I will continue to use Green Geeks and I would recommend Green Geeks to anyone who is looking for an easily navigable, extremely affordable, customer service oriented Website Host.

IMPORTANT TO EVERY PEOPLE!!! greengeeks.com is scam!!!!


!!!BE AWARE!!! IMPORTANT TO EVERY PEOPLE AROUND THE WORLD!!!! http://greengeeks.com/ are scam!!! i had make a order for VPS hosting 512MB with monthly subscribe fee $39.95 on --, jan-, 2012 at --:-- PM
but until now i still NOT receive any information about my order(NOT confirm email giving, not tiket support response) , and i has live chat with the GreenGeeks support many times and they promise to me will rush and make refund ASAP but until now i still NOT receive any info... had open many tiket ID but not response!!!

My advice: NEVER do business with"http://greengeeks.com"!!!!!!! if you have alot of money, pls do for charity but NOT business with this company!!

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