I have "automatically block users who haven't logged in for more than 3 months" active and also "Notify administrator when a user hasn't logged in for more than 3 weeks." (These are just test settings; I'm excited about this module's potential for reminding users to come back to my site.)

After a cron run, no users are blocked and no emails have been sent. Looking at the table in my database, I get an empty result for:
SELECT COUNT( * ) AS `Rows` , `uid`
FROM `inactive_users`
GROUP BY `uid`
ORDER BY `uid`
LIMIT 0 , 30

Comments

Crell’s picture

Crell commented
Status: Active » Postponed (maintainer needs more info)

If you're just on a testing site, are you sure that you have users who would actually need to be blocked in the first place? Or did you create a user and then leave the site alone for 3 weeks? :-) Are you sure cron is running correctly?

krisvannest’s picture

krisvannest commented
Priority: Normal » Critical

OK I think I'm having a similar problem... no admin email received from this module, and can't find any reference to this module actually firing under core 4.7.11:

  • Installed latest 4.x version of this module today
  • I've verified I *do* have users/members who have not logged in for 6 months or longer
  • Under "Inactive user notification", I've set this module to notify me (admin) via email not active for 3 months
  • Under "Inactive user notification", I've set this module to notify those members not active for 6 months
  • I have both "Automatically block inactive users" and "Automatically delete inactive users" set to disabled (don't need that feature just yet).
  • I've checked that cron is running... for instance, here's the readout I get from my admin pages:
    • "cron Mar 12 2008 - 12:14pm Cron run completed (via poormanscron). Anonymous"
    • "Cron is running. The last cron job ran 3 min 32 sec ago."

Any ideas what to try next? I just installed it on a site that I've had running for over a year, so maybe this module only works with members who have signed up after it is installed (doesn't sound right, just a guess)?

Thx KV

krisvannest’s picture

krisvannest commented

Followup-- so I adjusted this module's settings this AM to the following:

  • Under "Inactive user notification", I've set this module to notify me (admin) via email not active for 3 months
  • Under "Inactive user notification", I set it to "disabled"

And for some reason I got an email this AM notifying me of all the members that haven't been active. Nice! But now I'm not sure of the exact order I did the above in, so have to go back and re-test. Since I had to resort to using another module (http://drupal.org/project/account_reminder) to notify never-activated-members during all this I'm not about to enable member notification on this module until some time has past (so I don't spam them), but will report back when I do to tell you if I get this mod working.

krisvannest’s picture

krisvannest commented

(oops, double posted... see my earlier comment directly above)

marcbe’s picture

marcbe commented
Version: 4.7.x-1.x-dev » 5.x-1.1

Same problem here. Nothing seems to get updated in the database. The Email notifications seems to be sent thought.

I also added the patch to delete users that never logged in and while the new options are visible, it doesn't delete the users either in the database.

deekayen’s picture

deekayen commented
Status: Postponed (maintainer needs more info) » Needs review

Supposedly closed by #661882: Updated test case and several fixes. Someone needs to verify.

deekayen’s picture

deekayen commented
Status: Needs review » Closed (fixed)

Assuming fixed.