This project is not covered by Drupal’s security advisory policy.

This project aims to build a standalone support ticket system (also trouble ticket system) with a close focus on time tracking and billing issues.

Roadmap for the upcoming releases

  • Version 0.1
    • Basic support ticket system
    • Providing a basic content type for trouble tickets
  • Version 0.2
    • Time tracking (ticket based)
  • Version 0.3
  • Version 0.4
    • Support team system
    • Assing tickets to teams or individuals
    • Individual billing (e.g. by support team member)
  • Version 0.5
    • Statistics and analysis system
  • ...
    • To be continued

This project ist sponsored and maintained by Kommune3 Medien, Dortmund

Supporting organizations: 
Development

Project information

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