am_sreenivasan's picture

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Location India
Current Role(s): 

Professional Info

Companies Worked For
Axelerant Technologies

Personal Info

Pronouns: 
him/his
Primary language: 
English
Other languages: 
Hindi

On Drupal.org for 11 years 4 months

Bio: 

Inside a technology firm, I am accountable for the profitable growth of its key client accounts.

On the commercial side, I drive onboarding, renewals, expansion, account pricing, and revenue forecasting. On the product side, I turn what clients need into requirements, UAT, and shipped work, and answer to the client for its quality.

At Axelerant, from 2017 to 2024, the book of 8+ enterprise accounts I answered for grew 4x, almost entirely through expansion inside those accounts. Net revenue retention ran at 110% to 130%, with NPS at a sustained 80+ and zero churn when the book was repriced.

Areas of Expertise: 
Client and account management
Customer Success
delivery operations
Drupal events: 
DrupalCon Asia 2016

Credits on security advisories

Credits on issues

I contributed to Drupal.org
I contributed Drupal documentation
I helped organize DrupalCon
I help mentor new contributors