DrupalCode profile
Posts on Drupal.org
Starred projects
Current Role(s):
Professional Info
Companies Worked For
Axelerant Technologies
Personal Info
Pronouns:
him/his
Primary language:
English
Other languages:
Hindi
On Drupal.org for 11 years 4 months
Bio:
Inside a technology firm, I am accountable for the profitable growth of its key client accounts.
On the commercial side, I drive onboarding, renewals, expansion, account pricing, and revenue forecasting. On the product side, I turn what clients need into requirements, UAT, and shipped work, and answer to the client for its quality.
At Axelerant, from 2017 to 2024, the book of 8+ enterprise accounts I answered for grew 4x, almost entirely through expansion inside those accounts. Net revenue retention ran at 110% to 130%, with NPS at a sustained 80+ and zero churn when the book was repriced.
Areas of Expertise:
Client and account management
Customer Success
delivery operations
Drupal events:
DrupalCon Asia 2016
My mentors:
I contributed to Drupal.org
I contributed Drupal documentation
I helped organize DrupalCon
I help mentor new contributors

hussainweb
shwetaneelsharma