Brisbane City Council

As part of the user experience strategy, BCC were keen to make search and social media more prominent on their site and use these streams to leverage content and encourage interaction with their audience.

Running the project in two distinct phases, the first phase was a straight migration of the existing BCC site structure, design and content onto aGov. Using agile development practices, PreviousNext helped BCC focus on re-launching within the minimum possible time frame, ultimately achieved in under eight weeks.

Once the new site was live, the redesign work could commence. Taking a collaborative approach to the design process, Brisbane City Council engaged a number of different design agencies to contribute concepts and pulled components from each to produce a master design they were happy to implement. In conjunction with this redesign, PreviousNext also provided the strategic integration of social media, the new homepage a demonstration of the site’s enhanced functionality by using Stackla to create feeds from BCC’s own social media channels on YouTube, Facebook, Twitter, Pinterest and Instagram.

The Brisbane City Council website initially relaunched on Drupal in early April 2014, with the redesign going live in July. The engagement between BCC and PreviousNext continues in the form of ongoing support and enhancements. This included a rebuild in Drupal 8 and subsequent upgrade to Drupal 9.