Village of Bloomingdale, Illinois
Request for Proposals
Web Design and Development
1) Purpose
The Village of Bloomingdale (Village) has decided to use the Drupal open-source CMS for its Village Web Site. The new website server will continue to be maintained by the LINC consortium office located in St. Charles IL. The Village seeks a qualified Firm to provide on-going Web site development and design services for said Web Site.
2) Background
The Village currently uses Microsoft FrontPage for its Web Site, and the Web Site server is maintained by LINC (a library consortium in St. Charles, IL.) The Village is comprised of many Departments/Divisions (Police, Finance, Administration, Building & Zoning, Streets, Water & Sewer, Human Resources), as well as many community groups/initiatives (Business Promotion/Development, Para transit Services, Festivals, etc.), all of which require representation on the Village’s Web Site, as well as initial and ongoing design and organizational assistance. .
3) Minimum Qualification
Submitting Firms should meet the following minimum qualifications:
• Demonstrate successful web design and development of at least six (3) Web sites of similar size and scope, (preferably for a municipality).
• Demonstrate competency in planning and designing Web applications, including assessing information architecture and user interface requirements.
• Demonstrate competency implementing and maintaining Web applications.
• Demonstrate competency in IT project management.
• Demonstrate competency implementing and customizing a Drupal Content Management System within the last 2 years, on Windows/IIS/MySQL/PHP architecture.
• Demonstrate responsibility as defined by financial stability, insurance coverage that meets the Village’s requirements, references, prior experience and satisfaction of existing clients and other information.
• Demonstrate familiarity with W3C web accessibility standards.
4) Scope of Work
The Firm shall be responsible for providing on-going support for the Village’s Web sites, Monday – Friday, with the expectation of same day assistance, and resolution.
The Firm shall be responsible for providing on-going design and development support for the Village’s Internet site including, but not limited to the following:
• Provide graphic design support, including page layout and graphic creation.
• Enhance and expand the Village’s content management system, as requested.
• Plan, develop, and implement a method for adding interactive Village forms to the web.
• Evaluate web pages to determine ADA accessibility using W3C standards.
• Recommend changes and implement those that Village staff deem necessary.
• Work with the Village staff and the Business Promotion Committee to identify and evaluate site enhancements, including conducting needs analysis and best practice research.
• Implement Intranet, Internet and Extranet functionality, as requested.
• Develop project plans and report on project implementation.
• Provide detailed monthly reports on work completed and hours used.
• Provide knowledge transfer to Village staff responsible for maintaining and approving content as needed.
• Train Village IT staff on administrative tasks of managing DRUPAL website including backup/restore of mysql database, file structure, and security patch procedures. Including creation of scripts to automate backup/restore tasks.
The Firm shall be responsible for providing marketing and site analytic support for the Village’s Web sites including, but not limited to the following:
• Provide assistance marketing the website online, as needed.
• Provide support for tracking and reporting on site statistics.
5) Contents of the Proposal
In order to be considered for this proposal, all vendors must include all of the following information in their proposal response as described below.
A. Minimum Qualifications
• Demonstrate the Firm’s ability to meet the minimum qualifications as described above.
B. Services
• State the Firm's ability to provide web design services. Provide a brief history of the Firm and its experience and expertise, qualification and success in providing the requested services as described in the previous sections of this RFP.
• Describe how the Firm plans to the meet the Scope as stated above and provide the services detailed in the Scope.
C. Prior Experience and References
• Provide a minimum of three references where the Firm was primary developer in the past two years. References should be for previous projects comparable in size and scope to the Village of Bloomingdale. They should reflect the complexity of a government site (multiple departments, variety of ways to organize complex information, use of interactive features, downloading forms). For each reference, list the name of the entity, the site URL, primary contact name and telephone number.
• Summarize the experience and technological expertise of all persons who will be responsible for the work detailed above. Full resumes of these individuals should be appended to the proposal. If you are proposing to use subcontractors, please provide the same information requested above.
• To be considered for this proposal you MUST describe your experience with the software detailed in the background of this RFP. Include individual project member’s expertise in each area, where applicable.
D. Proposal Cost
• In a separate, sealed envelope, please provide a cost break down as follows:
o Initial Web Site Design and Development
o Hourly cost for ongoing assistance, with anticipated hours per year.
6) Basis of Selection
The Village will evaluate proposals and, if a Firm is to be selected, select the Firm on the basis on:
• Proposal Cost
• Proposal quality and content. (Completeness, Clearly Communicated, etc..)
• Qualifications of the Firm
• Prior Experience and References
A selection committee will evaluate all proposals, and prepare a recommendation for the Village Board’s approval. The committee will be comprised of Information Technology & Community Relations Staff. A short list of finalists may be brought in for interviews to provide clarification of their proposal.
7) Information about this RFP
A. Procurement Schedule
All submittals are due on Friday, January 15, 2007, by 12:00 p.m.
B. Submittal Information
Village of Bloomingdale
Attn: Barbara Weber, Assistant Village Administrator
201 S. Bloomingdale Rd.
Bloomingdale, IL. 60108
(630) 671-5613
weberb@vil.bloomingdale.il.us
