Hello,
I have looked around google and the issue queue but I cannot find my problem anywhere so I write it down here:
I have commerce module installed 7.x-1.4, and Commerce reporting version 7.x-3.0-beta2.
I have two payment methods enabled: paypal wps and Sermepa (some spanish banks) and for all the development I was using for a month or so the example payment method doing some example purchases.
Now the store is up and working for a couple of weeks or so.
The problem comes with the payment method report in which I have two problems:
1. Although I already disabled and uninstalled the Example payment method module the amounts paid with the example method still appear in the table, even though I already deleted the orders.
2. In the sales report, which includes all the orders that have the completed & pending states, the total amount of sales is 37 euros less, and two orders less than the amounts shown in the payment method report.
For what I have read around, I guess it has something to do with a difference between completed payments and transactions that I don't arrive to understand.
Can anyone give me some light on this?
Thanks!
| Comment | File | Size | Author |
|---|---|---|---|
| #1 | commerce_reports-add_order_id_relationship_required-1895916.patch | 8.07 KB | mglaman |
Comments
Comment #1
mglamanIt seems that even though an order is deleted the payment transactions do not. I've altered the products reporting view to require the relationship of Order ID. That way if it is an orphaned payment transaction it will not be accounted for.
Comment #2
dpearcefl commentedDoes this problem still exist when you use the dev version of this module?
Comment #3
mglamanPlease review the 7.x-4.x release which adds this patch, and note module changes as stated in #2129735: Commerce Reports 4.x Review
Comment #4
mglamanMaking as fixed. Please reopen against latest dev if issue persists.