Whenever I create a new order and use an address-on-file or choose "my shipping information is the same as my billing information", CK creates additional addresses. For one account I now have around 20 duplicated addresses on file.

Please see attached screenshot.

No new addresses should be created if:

  • The user selects an already stored address from the dropdown
  • The user enters identical information with an address already on file (e.g. hashes could be compared)
CommentFileSizeAuthor
#11 address-dups.png8.97 KBInfinitee
#4 repeated billing and shipping addresses.png488.71 KBmakokis
duplicate_addresses.png33.23 KBmarktheshark

Comments

marktheshark’s picture

marktheshark commented
Issue summary: View changes
jcl324’s picture

jcl324
he/him
Primary language English
Location Portland, OR
commented

I can confirm this happens on KS 2.6 as well.

marktheshark’s picture

marktheshark commented
Issue summary: View changes
makokis’s picture

makokis commented
StatusFileSize
new repeated billing and shipping addresses.png488.71 KB

same issue here using
Commerce Kickstart (commerce_kickstart-7.x-2.12) and
Commerce Addressbook 7.x-2.0-rc7

see attached

marktheshark’s picture

marktheshark commented

Hate to bump, but this is still a problem.

It would be useful to have this issue acknowledged by the maintainers of Commerce Address Book.

lsolesen’s picture

lsolesen commented

@marktheshark Would you be able to create a Behat test showing this problem?

lsolesen’s picture

lsolesen commented

I can confirm that it seems that the shipping information is copied again, when using this Behat test:

https://github.com/lsolesen/commerce_kickstart/blob/addressbook/tests/be...

However, I am not certain whether this is expected behavior?

lsolesen’s picture

lsolesen commented

Related to #1958698: Erratic "Address on file" behavior during checkout - Address selection not respected - (Dis)appearing addresses

marktheshark’s picture

marktheshark commented

Hello, I would expect that there should be some hash of address fields that helps detect identical information and not create identical entries if the address hash matches.

That being said, this occurs even if you select an existing address from your address list.

Infinitee’s picture

Infinitee commented

I am having this problem with the latest CK... 7.x-2.15

Go to checkout and the address fields are empty even with an address on file.

Try to apply "Address on file" and nothing happens.

Fill out BILLING INFORMATION form and it adds another address to "Address on file" list.

Infinitee’s picture

Infinitee commented
StatusFileSize
new address-dups.png8.97 KB
lsolesen’s picture

lsolesen commented
Version: 7.x-2.12 » 7.x-2.15
mglaman’s picture

mglaman
Primary language English
Location WI, USA
commented
Project: Commerce Kickstart » Commerce Core
Version: 7.x-2.15 » 7.x-1.x-dev
Component: Code » Customer

This is a Drupal Commerce bug, which may have been fixed recently.

sjmobley’s picture

sjmobley commented
Category: Bug report » Support request
Status: Active » Closed (outdated)

This issue has been resolved by a recent update to the Addressfield module.