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GHOP #8: Improve initial user experience

Project:Drupal core
Version:7.x-dev
Component:usability
Category:task
Priority:normal
Assigned:Unassigned
Status:closed (fixed)
Issue tags:GHOP

Issue Summary

http://code.google.com/p/google-highly-open-participation-drupal/issues/...

Type: Research Usability
Author: dries.buytaert
Watch at least 3 new Drupal users (like friends or family) install and configure Drupal, and submit a report that identifies problem areas, with recommendations on how they can be improved. This work will directly help Drupal to become a more usable system and make it accessible to a wider range of people.

Before beginning, spend a couple of hours reading about how to do usability testing. When observing new users, things to watch for include:

* what does he/she want to do first
* where does the user get lost or confused
* where does he/she spend his/her time in the first 30 minutes
* when and where does he/she have to Google/search for more information

Write a report that summarizes your findings. We're looking for a level of detail and format similar to http://factoryjoe.pbwiki.com/FeedbackForDrupal6.

Resources:

* http://openusability.org/
* http://keycontent.org/tiki-index.php?page=Usability+Tools
* http://factoryjoe.pbwiki.com/FeedbackForDrupal6

Estimated time:
5 days

Comments

#1

Status:active» needs work

Claimed by StallonSelvan: http://code.google.com/p/google-highly-open-participation-drupal/issues/...

#2

Title:#8: Improve initial user experience» GHOP #8: Improve initial user experience
Project:Google Highly Open Participation Contest (GHOP)» User experience
Component:GHOP Task» usability
Status:needs work» postponed (maintainer needs more info)

#3

http://swizzy.frih.net/projects/drupal-usability-test-report

Hope its alright, and that it helps.

I finally completed it. Waiting for response...

#4

Status:postponed (maintainer needs more info)» needs review

marking for review

#5

A lot of these problems you have identified during installation were items I needed to explain more carefully while
I was doing an introduction to Drupal presentation this weekend.

#6

Thanks a lot stallonselvan. Your report and ideas are very helpful.

I've created a few issues:

password entry: distinguish between error and warning

String freeze: Site information field description improvements (e-mail, slogan and mission)

Further:

aggressive caching: perhaps add "Don't use this if you don't know what this means"?

create a files directory: already addressed

#7

so is this task complete?

#8

http://drupal.org/node/199885 has been marked as a duplicate of this issue.

#9

Status:needs review» reviewed & tested by the community

Ok, I think you did a nice job here. It seems like you found some different issues that weren't brought up in the other, similar task, at http://drupal.org/node/197219, and so it's nice to see a different perspective.

I'll set this as RTBC here just to indicate that this GHOP task has been closed.

#10

Project:User experience» Drupal core
Version:<none>» 7.x-dev

#11

Status:reviewed & tested by the community» fixed

Looks complete to me.

temp

Automatically closed -- issue fixed for two weeks with no activity.

temp

Automatically closed -- issue fixed for two weeks with no activity.

#12

Status:fixed» closed (fixed)

Automatically closed -- issue fixed for two weeks with no activity.

nobody click here