Not sending messages
shabam - February 7, 2008 - 20:01
| Project: | Simplenews |
| Version: | 5.x-1.2 |
| Component: | Miscellaneous |
| Category: | support request |
| Priority: | critical |
| Assigned: | Unassigned |
| Status: | closed |
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Description
I tried yesterday to send my first newsletter. It updates fine, but when I send the test, I never get it. I do not see a message in the log that a message was sent either, which I get whenever I send messages other ways. (new user registration, password requests, contact form, etc) I am using the SMTP module, and have verified that messages do send from other routes. I've verified that the from and test user emails are both valid. I've created a newsletter with me as the only subscriber and sent the message, instead of using the test. It still did not go out.
Any ideas for trouble shooting this?
Thanks,
Jason
http://tiredgarden.info
#1
The best way to troubleshoot it is using the Devel module. It has the ability to sent outgoing emails to the watchdog log. However I have not used it in combination with the SMTP module.
#2
I installed Devel. I then set SMTP to log only. This caused a crash saying the mail wrapper was already declared. After I recovered, I uninstalled SMTP, set Devel SMTP to log only, and then tried again. There is nothing in the log. Is there normally an entry made in the log upon sending the newsletter? I'd expect there to be a log entry since there is an entry every other time I send a message to any of my users.
Jason
http://tiredgarden.info
#3
I am working on a similar problem. I just tried reinstalling the simplenews module and it didn't seem to help. In my case it will send a test email, but it won't send it out to the mailing list.
On two of my four tests, I got the following error:
Invalid argument supplied for foreach() in /home/yaddayadda/mysite.com/sites/all/modules/simplenews/simplenews.module on line 369.
I suspect that this might be a conflict with the spamspan module which replaces the @ with [at] in email addresses. I have to go now, but I plan to try disabling that next.
#4
I tried creating a new input filter that didn't use the spamspan filter, but the results are the same. I am a bit stuck at the moment, and don't quite know where to look to figure this out. Maybe I will try turning off the WYSIWYG editor.
#5
lhtown, you may have a different problem. Your issue is the same as in http://drupal.org/node/194499
Try the 5.x-1.x-dev version. I have just committed a patch to solve that, or better to get meaningfull error handling.
#6
Sutharsan,
You were right on. I just installed the patch and found the problem in less time than it took to install the patch.
My issue was the a taxonomy category "newsletter" was created, but it was not assigned to the newsletter content type. The fix was just a matter of assigning the taxonomy category "newsletter" to the newsletter content type.
#7
Well, for me this problem is (sorta) fixed. I no longer host my site on my home box. I now pay someone else to maintain the server for me. When I did that, I no longer need the SMTP module, and it seems to be working. I have not tested sending out the newsletter yet (still futzing with it) but the test messages are going out. Seems to be a conflict with SMTP.
Thanks,
Jason
#8
#9
Note that this is the same issue as http://drupal.org/node/220866
#10
Automatically closed -- issue fixed for two weeks with no activity.