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By ra_karwin_krawczyk on
Hey everyone,
just started using the Drupal Value Hosting with Drupal 6.1. It's a newbie in this filed, but wanted to say, that I'm really impressed. I heard from many people that they have problems with their providers but here everything works really smoothly. Initial configuration was not completely clear to me, so I just sent an email and within 45 minutes got a reply. It was very basic stuff, but it's nice to see that these guys care about their customers and even though the questions might be very basic, such people as I are not left unnoticed. Overall I highly recommend this Service Provider.
Raphael from Poland.
Comments
Ditto for DVH
I have also had very good luck with Drupal Value Hosting. had my account for a few months and the perfromance has been as good as I can expect with shared hosting, and there has not been a spec of down time. the thing that I really like about it is that it is not some nameless faceless corporation, the man to whom I made a paypal payment was named Amit, the email I got responding to my technical question (within 3 hours btw) was from Amit. Why not support independent hosts?
Just my two cents,
new to Drupal, non-affiliate, non-employee
I would like to add another
I would like to add another positive testimonial for DVH.
Performance for me was dismal on Dreamhost (no surprise) and I was looking for a host with better performance and very good tools. (one has to admit the Dreamhost panel is convenient).
I've been very pleased with both the performance and support. In fact I find the performance on the host faster than my own local development environment!
They are a young company, which may be a caution to some. I myself was burned by the closure of SunRocket VOIP. But everyone has to start somewhere, and I've seen some pretty bad Trolls and FUD about DVH that just isn't right.
I decided to give the a chance myself and couldn't be happier.
-P
And yet another VERY SATISFIED customer
I have been hosting with DVH for about 3 months now. I joined them very early on since I was just joining the Drupal community and was sick of the overselling of godaddy. I immediately tested their claims of bandwidth and found that I was able to download at over 300 kb/s from my $7/month plan compared to 30 kb/s at godaddy's $4/month plan. The extra $3/month I paid was well worth the hosting improvements (too many to even try to mention here). As far as support goes, they have been AWESOME!!! Not only have they been very responsive to support tickets regarding issues they were responsible for, but even when the problem was because of some stupid DNS error I made, they still looked into and helped me fix my problem FREE OF CHARGE! To me, customer support is what determines the value of a company, and no previous hosting company I have used has matched DVH in this area, not to mention the better hosting I've received.
Thanks DVH!!!
Cheers,
Antoine
Owner
AntoineSolutions
Cheers,
Jon Antoine
recent downtime
Anyone else having daily downtime with them lately?
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
Yes
None stop servers crashing specially the Texas one which just happens to host there website also.
k
I noticed their site being down too. Any word on cause? Obviously this has been keeping Amiit busy, but it's been 1-2x a day since June 29. Hoping things get resolved soon - I'm not keen on finding a new host...
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
Its been like this since May
Its been like this since May 5th and still no support is see the end of DVH very soon.
Backup your sites in case they didn't pay this months bills if so softlayer will cut them off soon.
yeah
It's been too quiet. I'm shopping around...
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
I signed up with siteground
I signed up with siteground last month and have been happy with them so far.
My sites are running along
My sites are running along smoothly, granted they are not a heavily visited sites, but all the same they're running along smoothly. I signed up in early May 2008, 2 months with them now. I've had a couple of outages but nothing what I would call overly severe in the scheme of things. My support requests have in the main been answered promptly barring one support ticket which in the end I worked out for myself. Yes, that was frustrating and should have been answered promptly.
As regards DVH site's downtime, I've only experienced that once and that was at a time when my site was down. I can't remember whether it was 30 or 60 mins or whatever but I certainly haven't detected DVH site down numerous times over many days or weeks as suggested by this comment. In relation to that comment, that particular customer has been with DVH since May, the same time span as my service.
I am concerned reading all the negative reviews of late but also aware that people tend to complain and let the world know when things don't work as opposed to when things do work.
There is mention of backing up files and getting ready, just in case. It doesn't matter which hosting company you're with, if you don't backup and something happens you've only got yourself to blame. You can not blame the hosting company.
___________________________
Steven Taylor
http://prime357.org
So who didn't back-up their
So who didn't back-up their databases and directory structures. (dvh hacked by Root....)
If anything, customers of dvh should be more prepared, for reasons the topic of this thread, than customers of other hosts.
It just goes to show, anything can happen, so simply adhere to the scouts motto.
Yeah, we're (dvh customers) all going through a bit of grief at the moment and yes it's an inconvenience but at least we've got our backups.
Whether this is dvh's fault or not is yet to be determined. If it's not it's unfortunate for this to have occurred at this point in time.
___________________________
Steven Taylor
http://prime357.org
I've been using mon.itor.us
I've been using mon.itor.us to keep and eye on the sites I have hosted there and they are unreachable at least once a day. It's been that way for a very long time. I've watched the server load hit some incredible numbers before too.
Same here
The issue seems to have been resolved for the past couple of days, but it was steadily 1-2 outages a day for 2 months straight.
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
Get out while you can!
OK, so I wrote this on the DVH forum, and it was gone this morning which says a lot to me. Nobody from DVH can be bothered to respond to support requests or forum posts, but they can be bothered to remove any negative feedback, even though the feedback is in response to bad service.
My support tickets have not been responded to. I can see appointments for other companies in my Hoarde calenadars which as well as being annoying is a serious problem for the company concerned - I can see their appointments, steal their customes, pose as them if I was to turn up at the specified time and place!
My website is down quite often, resulting in bounced E-mails and URL errors on Google. As well as this affecting me, it is affecting some clients who I also hosted with DVH. Bouncing E-mails and no Google indexing = loss of revenue and respect.
Every time it goes down, I think to myself "I wonder if the site will be back up again, or have they run off with my money?".
To cut a long story short, I have moved all my accounts to a UK based host who actually response to support requests. I cannot have my reputation or the reputation of my clients tarnished by DVH's poor support and technical capabilities.
If Amit / Steve can't be bothered to respond to support tickets, do you really think they will pay the dedicated server bills? I can't be 100% sure, so for me that's enough to make me rethink the whole thing....
My advise, if you care about your website and cannot afford for everything to just disappear overnight then: -
BACKUP YOUR DATABASES AND FILES, TRANSFER YOUR DOMAIN NAMES and move to another host before it's too late!
I left before Drupal Value
I left before Drupal Value Hosting (DVH) chased away my clients and put me out of business. I will NEVER set up with another hosting company without vetting them first. Multiple posts from the owner about his great service don't hold water.
DVH
Pease! Turn on my site!
My site not working again.
This is what I get when I
This is what I get when I visit their homepage, not very flash for a professional hosting company...
My site is up, but to be frank I havent monitored it much or even taken much notice of it at all, kind on on the back-burner so to speak. One odd thing though, for a site with 100% unique content its taking a very long time to get indexed - only two pages in the Google index after about 4 months - that is unusual in my experience.
I think I'll start keeping a more watchful eye on this hosting account.
Pimp your Drupal 8 Toolbar - make it badass.
Adaptivetheme - theming system for people who don't code.
My sites are up but...
I can't login to my Cpanel today. I was able to go to the DVH site and send a support ticket - we'll see what happens...
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
Don't hold your breathe. I
Don't hold your breathe. I have a number of tickets that are still open after weeks and weeks.
The sites were back online yesterday
And were back down this morning, including the DVH site. I emailed Amit and he responded that he was recompiling PHP and the sites would be back in 10-15 minutes. They were, but my one social network site his a nice quibble - after a member logs in, the navigation disappears AND ... the front page is blank. I can still administer the site, but off I went to backup my database and .... phpmyadmin is throwing up errors.
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
Anyone else...
think DVH is one guy with a VPS?
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
I traced the sever to
I traced the sever to http://www.softlayer.com/
Farout the site has been
Farout the site has been down for too long! What's going on ???
The problem seems to be
The problem seems to be Drupal Value Hosting, I just checked with softlayer.com and they claim the severs are online.
The seattle server has been down for 4 hours
I am speechless... I signed up with their service in March. Ever since that, the server periodically goes down. I had been very patient, reminding myself this is a new startup, every new business goes from there... and Amit seems working hard...
But there seems no sign of improvement, instead, it just gets worse everyday. I paid 2-year service right up front. How can I get money back? How can I transfer my domain? Where can we find a good alternative? Man, i need a STABLE server, a trusted company, i am willing to pay... Why is this so difficult?
Frustrated!!!
The service was really good until about April
Consistent outages daily for an hour since then. Today, after php got recompiled a number of things are throwing errors on various sites. No response to any tickets since this afternoon. It's not looking good.
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
But...
I would say today is rockbottom.
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
For my low to medium traffic
For my low to medium traffic / small to medium sized sites I use kualo.com, but for the big mission critical sites I use Rackspace.
On Kualo I have a reseller/VPS that does great, hardly ever down (bad period a while back but I stuck with them due to otherwise excellent support). I've been there about 3 years now and I even have them in my MSN so I can chat with a techie any time I want.
Of course, nothing beats Rackspace, they really are fanatical about support... of course, some of our servers per month costs would buy you about 10 years on DVH...
The DVH account I signed up was more of a whim, it was dirt cheap so I thought, what the heck, I'll give this outfit a whirl, maybe Armit will get his shit together and weather the growing pains (all startups go through them, esp webhosts), maybe not.
I think I'll be moving on out though, I really have no need for this and the site is not doing well...
Pimp your Drupal 8 Toolbar - make it badass.
Adaptivetheme - theming system for people who don't code.
What a shame, they started
What a shame, they started out so well. Today I renewed my Bluehost account, which actually expired a week ago... and I am making backups of all my databases en files. I really wish Amit will get this together, but I don't have high hopes...
----------
Cheers, Sophia
Some of my Drupal websites:
http://ikwilemigreren.info
http://mystonline.info
http://harmonicamasters.info
http://loomknitting.info
Is it 'they' or 'our'?
Is it they or our? Very, very curious!
BTW, my site is also with DVH, and over the same time discussed earlier in this thread, it has had fast and uninterrupted service.
Getting a bit picky with
Getting a bit picky with semantics aren't you?
Suppose it depends on who you see as the "owner", either its us because we pay the bill each month, or its theirs since they actually own it and we just pay the rent...
Perhaps I should have said "some of our per-month server costs...", since I dam well know we own that bill!
Take it from me mate, Rackspace don't need to come and gloat in these forums, they're very well respected industry leaders in this part of the world and nothing I have tried before even comes close. I have zero problems endorsing their service - someone here asked for a reliable host, and frankly, in my ten years in this game, no one can touch them (or their prices for that matter... ouch... lol).
BTW, I've been tracking my DVH account for about 2 days now, no downtime at all... site is up and speeding along happily:)
Pimp your Drupal 8 Toolbar - make it badass.
Adaptivetheme - theming system for people who don't code.
You're fortunate
Things are finally back to normal for me, from sometime late last night.
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
My sites are still up and
My sites are still up and running as well, although every homedir has a lot of core dumps... I'd say let's be cautious and not forget to make a daily backup of our critical files and databases! I really hope DVH is going to be all right, it was the first provider I have ever been really happy with (until last week that is). Amit has always been friendly and helpful (I don't really believe he has an actual staff but that is neither here nor there) and the service was indeed "screaming fast". I don't want to move my sites... but yes I have an alternative provider that I am going to "shadow" my sites on.
Of course I knew I took a risk when I signed up, so I can't complain further than a deep *sigh*.
I saw the coredumps too
When I went to do some file backups. The sites ARE still damn fast, but it did make me rethink my business plan quite a bit. Hopefully Amit will get a handle on things moving forward.
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
more silliness
Just got charged on 2 different Paypal accounts for hosting. Organization does not seem to be a strong point.
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
Still no resolution...
Can't wait til the dns propagates to point to my new host...
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
About Drupal Value hosting
Well,
YOu know that any web hosting company can be used from anyone to install Drupal on their servers. But this is not "Drupal Value". tehre are companies who use cPanel and Fantastico and thanks to this software offer Drupal as an application. I can not say that these web hosts care about Drupal CMS. They provide Drupal installation only because it is a part of Fantastico.
I would suggest you to find web hosts that worked on their proprietary branded software and paid attention on Drupal.... or web hosts that supported Drupal project.
Chhers
Alex
HostColor.com
Quality Web Hosting
Data centers in U.S. and Europe
DVH purported to pay
DVH purported to pay attention to Drupal, though they offered Fantastico as well. The whole idea seemed to be geared towards Drupal performance, and I can't complain about how fast my sites run - when the servers are up.
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
I don't understand the
I don't understand the amount of downtime some of y'all are willing to absorb. I guess on my personal site I could absorb some but I would never put myself in a position where it would happen twice. My regular host (for my reseller accounts) has had occasional issues but never weeks of unanswered tickets like DVH.
Horrible service and outages
I am glad to hear that the problems we have been experiencing are not unique to our site. We have monitoring services for our site and witness it sometimes going down 4 or 5 times in the same day. To the point where we needed to setup a backup site and re-point DNS frequently so that our site is reachable. Almost always the drupalvaluehosting.com site will be down at the same time. A few months ago we would get replies to support requests but our emails and support tickets have been unanswered for the last month or so. We even requested to upgrade to a more expensive hosting package and have gotten no response(22 days and counting). When its up it is pretty fast. MySQL backups are faster than some other hosts I have access to. I would recommend people stay away from this host. Besides Rackspace are there other hosting companies that people would recommend?
Josiah
I use kualo.com, been very
I use kualo.com, been very good to me over the years, reasonably fast - certainly not the cheapest.
I here these guys are pretty good - anhosting.com, afaik the drupalmodules.com site is hosted with them.
I use Rackspace also for mission critical sites, they are the catz pyjama's, no doubt about it.
Pimp your Drupal 8 Toolbar - make it badass.
Adaptivetheme - theming system for people who don't code.
Drupal Value Hosting Review
Have been using DVH since 3/29/08. The installation of Drupal went fast without any issues. A well setup host for Drupal.
The bad news, from the dark side, is that support is now totally lacking. Submitted a 'DNS Preview' question on 7/2/08 and it is still open.
Have now made my 4th request concerning the installation of a needed Apache Module (ICONV) starting on 8/10/08. So far it is open with no response from DVH. Ten days latter and --- NOTHING!
Seems that DVH has lost sight of their most important asset. Their current customers.
Drupal may run fine, but it is without support from DVH for issues that are easily solved by providing a solid and timely communications chain.
sad
I host there currently (DVH). Things have been much better this last week. If they can get onto their support tickets it might be OK. But this morning again one of my main site is not serving. All the others on the same account are, just not this one. Weird but I think maybe last straw. Such a shame as they (Amit) had a good idea going. They might yet survive and if things improve/d I would stay with them.
i take that back. I did say
i take that back. I did say it was better the last couple of weeks except today - I cleared my cache tables and watchdog after a 5.10 upgrade and now it is running like a dream. This doesn't take away from the problems of late, and the fact that I have had no response to my tickets for weeks. I will try bluehost and see if it works better, if not I'll come back the DVH.
I made my final decision ;)
I made my final decision ;) I shall never complain about and to DHV ever again... I have no reason to. Boy do I ever feel relieved... Never, ever EVER again shall I host with a beginning small company! Not responding to tickets is deadly... I admire some of you who still haven't given up.
I'm outta there, these guys
I'm outta there, these guys had their chances, and plenty of them. No apologies made as this service is nothing short of a rip off. Avoid this host at all cost, there are plenty of other long standing hosts with excellent support and uptime, there's just no need for this "DVH" which should be re-coined "DRH" or "Drupal Ripoff Hosting".
I also make no apologies for not pulling any punches - frankly when someone comes into the community and promises to do this and that and then fails to deliver in such a monumental way, it smells bad, really bad, and this guy didn't exactly have a reputation that smelt of roses before he started this. Looks like the leopard really didn't change his spots...
Pimp your Drupal 8 Toolbar - make it badass.
Adaptivetheme - theming system for people who don't code.
Yes Down time and support is becoming an issue.
I am using drupal and wordpress with them and I have noticed that the sites are going down more frequently lately and that the support service is becoming sporadic.
I have had no issues with them and their price is great but its starting to seem like you get what you pay for. I do still recommend them but if their support does not start to improve I will be switching hosting vendors.
Rob Lavigne - www.martialartsworldwide.com
I have one site left with them
And it's screaming fast. Maybe because my other sites aren't on the server. Or they've lost business and thus server load is also lighter. Response to tickets is pathetic. (I wouldn't have any sites if a client didn't need some time. For their sake, I hope the performance boost continues.)
As far as getting what you pay for - TOTALLY. I searched a lot harder this time around and reliable hosting costs more. No more zillion gb space and umpteen terabytes bandwidth for me ;-)
Arp Laszlo
bricksandclicks.marketing
design / theming / development / consulting
Somehow the webserver is
Somehow the webserver is slower than when I started with them. I get very late response. Then we had a week or two server down. And now it has been a week I posted a simple question to their ticket system.
I think I get out as soon as my subscription runs out.
About Drupal Hosting
Providing quality Drupal Hosting requires knowledge of Drupal but the most important thing is still hte business model of the web hosting company. There are many overselling web hosts out there who shamelessly claim to offer allocation of disc space 10 to 20 times larger than a single hard drive on their servers. the same is with the data transfer.
Most of these companies don't do nothing to support the development of Drupal. They even don't have a clue how to implement Drupal CMs into a hosting automation software system because they get it as a part of Fantastico and cPanel.
Besides the maintaince of heavily oversold servers, the lack of experience with hosting technologies is another thing that overselling web hosts face these days.
So it does not matter if any particular company works good for me or for another Drupal developer. An isolated examples can not justify the implementation of a service model that produces poor of quality.
Host Color
Quality Web Hosting - Virtuozzo VPS - Dedicated Servers
Data centers in U.S. and Europe