HTML emails are text-only in Hotmail
jgarabot - February 11, 2009 - 13:43
| Project: | Mime Mail |
| Version: | 6.x-1.x-dev |
| Component: | Code |
| Category: | bug report |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | needs review |
Description
I tried with every other mail: yahoo, gmail, etc. and all of them reacive fine the html, mail but hotmail only plain text, in 6.x.
I have 5.x setup in other site an works fine. I am using simplenews with mime mail.
#1
Give the latest development snapshot a try, there have been a few changes and hotmail seems to be working fine for me in my testing. Let me know if you run into any issues!
Jer
#2
I installed the latest snapshot (2-8-2009) and experience the same issue. Yahoo, Gmail, and various other private domain accounts in Outlook and Lotus Notes receive HTML. Hotmail is text-only. Other HTML emails in my Hotmail account display properly.
#3
subscribe, same problem here with the latest dev version
#4
I am using the latest dev. version, the problem is something else
#5
Please post the raw message source from another mail app as sent from your system.
Jer
#6
Also - please post what modules you're using to generate the message.
In my testing using Send and Mimemail, HTML mail is coming through fine in Hotmail.
Jer
#7
Im using latest stable simplenews with Mimemail.
#8
Please send a message through your system to mimemail at advantagelabs.com
#9
Done, from another system with the same result though.
1. CSS does not get stripped from text/plain part and 2. Hotmail shows the text/plain part instead of the HTML
#10
Thanks, Jer. I sent a test using Simplenews as well. (from covenanthousemi.org)
#11
I sent the test from garmei.com, using simplenews
#12
I have the same problem.
Anyone knows a solution?
Thanks.
#13
I'll be investigating this further ASAP. Thank you for your test messages.
Jer
#14
Looking at the raw source of the messages sent, I'm not seeing a clear reason why they would not show up correctly in Hotmail. I've done extensive testing on this end and so far all of my messages are showing up as HTML in hotmail. This testing was done with Mimemail HEAD and the latest development snapshot of simplenews.
There will be a new development snapshot of Mimemail within the next day, please try testing that and let me know if you still have issues.
Jer
#15
Installed and tested Feb. 22 snapshot -- same result.
#16
this was the first page that came up searching the words hotmail mimmemail, altought this issue is for 6.x, those who are using 5.x go to http://drupal.org/node/78876#comment-1284988.
#17
subscribing
#18
Updated and still same problem
#19
What version of simplenews are you using?
#20
From Simplenews.info: version = "6.x-1.0-rc5"
#21
Same problem with outlook 2007, same message works in other clients
Using latest (6.x) version of mimemail, simplenews and simplenews_template
Maybe related #391874: FYI: Some remarks about the html
Date: Thu, 05 Mar 2009 12:38:42 +0100
Subject: =?UTF-8?B?W0JyZWFkZ2FyZGVuIG5pZXV3c2JyaWVmXSB0ZXN0amUgNAo=?=
To: mailtest@example.com
Return-Path: <info@example.com>
Errors-To: info@example.com
From: "Tester" <info@example.com>
Content-Type: multipart/related;
charset=utf-8;
boundary="fec870664656b81fcee7bbe7ae47a8a9"
MIME-Version: 1.0
Content-Transfer-Encoding: 8Bit
X-Mailer: Drupal
Sender: info@example.com
Reply-To: "Tester" <info@example.com>
Priority: normal
X-Priority: 3
X-MSMail-Priority: Normal
Precedence: bulk
List-Unsubscribe: <http://example.com/newsletter/confirm/remove/9cc7c6fb130t1>
Message-ID: <WWW1ZKsh0eCEZYrW0ox0000002f@example.com>
X-OriginalArrivalTime: 05 Mar 2009 11:38:42.0893 (UTC) FILETIME=[EFAB4FD0:01C99D86]
X-ME-Bayesian: 0.000169
This is a multi-part message in MIME format.
--fec870664656b81fcee7bbe7ae47a8a9
Content-Type: multipart/alternative;
boundary="585b65c2b709a187cd01d08de8a652cf"
Content-Disposition: inline
Content-Transfer-Encoding: 8bit
--585b65c2b709a187cd01d08de8a652cf
Content-Type: text/plain; charset=utf-8
Content-Disposition: inline
Content-Transfer-Encoding: 8bit
nieuwsbrief: testje 4
======== TESTJE 4 ============================================================
Text
Unsubscribe from this newsletter
http://example.com/newsletter/confirm/remove/9cc7c6fb130t1
- - - This is a test version of the newsletter. - - -
--585b65c2b709a187cd01d08de8a652cf
Content-Type: text/html; charset=utf-8
Content-Disposition: inline
Content-Transfer-Encoding: 8bit
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html style="margin: 0;
padding: 10px;">
<head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head>
<body id="mimemail-body" style="margin: 0;
padding: 10px;"><div id="center"><div id="main">
<title>nieuwsbrief: testje 4</title>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<style type="text/css">
<!--
-->
</style>
<table class="simplenews-template-background" width="100%" bgcolor="#B1BD1E" cellpadding="0" cellspacing="0"><tr><td valign="top" align="center">
<table class="simplenews-template-content" width="599px" cellpadding="0" cellspacing="0"><tr><td align="left">
<div class="simplenews-template-header">
<p style="margin-top: 0px;
font-size: 11px;"><img src="cid:3a1df23f39780386788889ea1e856352@example.com" alt="Tester"></p>
</div>
<div class="simplenews-template-body">
<h1 style="font-size: 14px;
color: #48311E;">testje 4</h1>
</div>
<div class="simplenews-template-footer">
<p>test</p>
</div>
</td></tr></table>
</td></tr></table>
</div></div></body>
</html><html style="margin: 0;
padding: 10px;"><body style="margin: 0;
padding: 10px;"><p class="newsletter-footer" style="margin-top: 0px;
font-size: 11px;"><a href="http://example.com/newsletter/confirm/remove/9cc7c6fb130t1" style="font-size: 14px;
color: #48311E;">Unsubscribe
from this newsletter</a>
- - - This is a test version of the newsletter. - - -
</p></body></html>
--585b65c2b709a187cd01d08de8a652cf--
--fec870664656b81fcee7bbe7ae47a8a9
Content-ID: <3a1df23f39780386788889ea1e856352@example.com>
Content-Type: ; name="logo.png"
Content-Disposition: related; filename="logo.png"
Content-Transfer-Encoding: base64
.... (deleted)
#22
Some more info, no idea if it helps
If I forward the message as an attachment (eml format) from a working mail client to my outlook 2007 account i see the html part in outlook by default ...
#23
Some more info, the attachment file I receive in outlook doesn't contain the header and footer sections i get in the other mail clients
#24
I checked the same message using outlook web access and it's the same problem, text only version.
#25
Solved (I guess), I changed Content-Type: multipart/related; to Content-Type: multipart/mixed; and submitted the message (as eml)using the pickup folder and I see the html, so the only question left is how to solve it before/while sending.
Thanks to post found at http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thre...
Update: just tested submitting the original eml file (without changing the content-type) to the pickup and it's also working.
#26
Outlook is working fine when using pop3 for retrieval, but when using exchange you'll get into trouble. If anybody knows a solution let us know
#27
Subscribing - experiencing the same problem (only text showing in Hotmail) - using Simplenews 6.x-1.0-rc6 and Mime Mail 6.x-1.x-dev.
#28
subscribing
#29
Same prob, simple solution. But probably will create other problems - if anyone out there is still using text only mail clients.
Removing the text alternative from the body makes it work fine in hotmail.
Tried swapping the alternative order first but that just messed things up in thunderbird :/
Look forward to a better solution from you guys or will let you know if i can figure something out.
#30
Same problem here using latest 6.x-1.x-dev and Simplenews. If I redirect the email to my Hotmail account using Mail in Mac OSX, everything looks fine, but messages sent directly to Hotmail through Simplenews are presented as text-only.
#31
I'm not a dev, but can someone use http://drupal.org/node/225731 to solve this? It's for drupal 5.x and it works.
#32
Using the file found at http://www.drupalbin.com/4546 worked for me.
#33
That worked it seems! Thanks a lot!!
#34
#32 worked for me too. I'm changing the status so the maintainer notice this, but I think someone else should try the code.
#35
I reported this issue awhile back. My emails are not only text in Hotmail but it has the full theme included too. See below:
document.body.offsetHeight ?
document.body.scrollHeight:document.body.offsetHeight +
'px');}#TB_window{position:fixed;background:#ffffff;z-index:102;color:#000000;display:none;border:4px
solid #525252;text-align:left;top:50%;left:50%;}* html
#TB_window{position:absolute;margin-top:expression(0 -
parseInt(this.offsetHeight / 2) + (TBWindowMargin = document.documentElement
&& document.documentElement.scrollTop || document.body.scrollTop) +
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15px;border-right:1px solid #ccc;border-bottom:1px solid #ccc;border-top:1px
solid #666;border-left:1px solid #666;}#TB_caption{height:25px;padding:7px
30px 10px 25px;float:left;}#TB_closeWindow{height:25px;padding:11px 25px 10px
0;float:right;}#TB_closeAjaxWindow{padding:7px 10px 5px
0;margin-bottom:1px;text-align:right;float:right;}#TB_ajaxWindowTitle{float:left;padding:7px
0 5px
10px;margin-bottom:1px;}#TB_title{background-color:#e8e8e8;height:27px;}#TB_ajaxContent{clear:both;padding:2px
15px 15px
15px;overflow:auto;text-align:left;line-height:1.4em;}#TB_ajaxContent.TB_modal{padding:15px;}#TB_ajaxContent
p{padding:5px 0px 5px
0px;}#TB_load{position:fixed;background:url(/modules/thickbox/loading_animation.gif);display:none;height:13px;width:208px;z-index:103;top:50%;left:50%;margin:-6px
0 0 -104px;}* html #TB_load{ position:absolute;margin-top:expression(0 -
parseInt(this.offsetHeight / 2) + (TBWindowMargin = document.documentElement
&& document.documentElement.scrollTop || document.body.scrollTop) +
'px');}#TB_HideSelect{z-index:99;position:fixed;top:0;left:0;background-color:#fff;border:none;filter:alpha(opacity=0);-moz-opacity:0;opacity:0;height:100%;width:100%;}*
html #TB_HideSelect{
position:absolute;height:expression(document.body.scrollHeight >
document.body.offsetHeight ?
document.body.scrollHeight:document.body.offsetHeight +
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.mask{clear:both;}#user-login-form{text-align:center;}#user-admin-filter
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.description{font-size:0.85em;padding-bottom:.5em;}.profile{clear:both;margin:1em
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#003380;background:#EBEBEB;display:none;width:500px;position:absolute;z-index:1000;}#forum
.description{font-size:0.9em;margin:0.5em;}#forum td.created,#forum
td.posts,#forum td.topics,#forum td.last-reply,#forum td.replies,#forum
td.pager{white-space:nowrap;}#forum td.posts,#forum td.topics,#forum
td.replies,#forum td.pager{text-align:center;}#forum tr
td.forum{padding-left:25px; background-position:2px 2px;
background-image:url(/misc/forum-default.png);background-repeat:no-repeat;}#forum
tr.new-topics td.forum{background-image:url(/misc/forum-new.png);}#forum
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no-repeat center
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no-repeat left
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no-repeat left
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.admintab{padding:5px 15px
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Pragyan,
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#36
OK. The Mime Mail CSS Combiner module which is included in the module fixed my issue, but plain text emails for hotmail is still an issue.
#37
Hilal, if you want to avoid all your theme's css being included just put a mail.css file in your (admin) theme's directory and it will automatically get picked up and used by mimemail instead.
#38
The patch in #32 seems older than the version I'm using (mimemail dev of 08-02-2009), so didn't try that.
In my case, the first newsletter was just fine, and the second was text only. I saw a difference in the header that is the same as in #25. I solved this very easy by placing an inline (relative) image of 1x1 pixel. Now there is an attachment included and the message is sent as multipart/mixed and all works fine.
Maybe this will help?
#39
I'm using latest and greatest for mime mail and simplenews, and I'm still unable to see a html email in hotmail!
I have inserted some inline images in the body and still no luck.
I also tested to forward from gmail and OSX Mail, and the email gets to Hotmail in html form.
The only place where this does not work is when the mail is sent directly to Hotmail!
it seems the fix in #32 works for some people, but I tried replacing the latest mimemail.inc with the one from that comment and it broke the module.
Maybe someone could make a diff from the two versions and post a more recent version so we could test it?
I'm no coder at all, so I can't really do it, but would be ready to test anything!
Patchak
#40
This issues seems to be also covered in: http://drupal.org/node/310305
I have just posted the solution that works for me on that thread, but include it here too for completeness:
This problem definitely seems to be caused because Hotmail (and presumably Outlook, for those who are having similar problems with Outlook) doesn't like the MIME type "multipart/alternative". I have no idea why this is, but forcing the MIME type to "multipart/mixed" fixes the problem for me.
I did this by adding an extra line to mimemail.inc at line 321 (Mime Mail version 6.x-1.x-dev dated 2009-Jun-08):
$content_type = 'multipart/mixed';return mimemail_multipart_body($parts, "$content_type; charset=utf-8");
This is obviously a kludge but it solves the problem for the type of newsletters I want to send out. mimemail.inc sets $content_type to "multipart/alternative" as the default setting, then modifies it to "multipart/related" or "multipart/mixed" based on some criteria that I don't really understand. Perhaps using "multipart/mixed" as the initial default would be a safer choice?
#41
using the absolute path in the img src (in my node-simplenews-body.tpl.php), they were not sent as attachements, but the newsletter appeared plain in hotmail. if i indicated the pics using $base_path, the pictures were sent as attachements, but everything looked fine in hotmail.
#42
#40 That worked for me, thanks. Hope it will be fixed in the next release.
#43
subscribe
#44
Hello bright8,
I am confused about your #40 ... I have the same version of Mime mail as you do, but somehow it looks like your extra line is already included !!
foreach ($attachments as $a) {
$a = (object) $a;
$content_type = 'multipart/mixed';
_mimemail_file($a->filepath, $a->filename, $a->filemime, 'attachment');
$parts = array_merge($parts, _mimemail_file());
}
return mimemail_multipart_body($parts, "$content_type; charset=utf-8");
}
function mimemail_parse($message) {
But then again, I don;t know much about coding... do you think you could provide a patch?
Many thanks!
#45
I can't get this fixed on Hotmail, I tried all the patches that are suggested above.
I'm using the dev version of Drupal 6 (2009-Jun-08), trying to send an email with Simplenews/Mimemail, the layout is in a table and contains 2 images. Works perfectly for me in Thunderbird, Outlook 2007 and Gmail. But in Hotmail it keeps appearing as a text mail... It's really driving me crazy, I have no idea what this can be.
#46
Here's the mimemail.inc file I'm using.
If this doesn't solve the problem then there's another problem.
What input filter have you pointed Mimemail to?
#47
#46 This fixed my problem in hotmail.
Line: 323
//return mimemail_multipart_body($parts, "$content_type; charset=utf-8");$content_type = 'multipart/mixed';
return mimemail_multipart_body($parts,$content_type);
Thanks..
#48
Thank you so much jwaxman!
It worked great for me as well! :) :)
#49
#40 also worked for me, thank you for your help bright8
#50
subscribe
#51
#40 fixed my hotmail issue too! Thanks!
#52
Here is an actual patch based on #47 which worked for me
#53
I just tested unmodified version of 6.x-alpha1 and it shows as text/plain in Hotmail, using css compressor as well. I compared what mimemail produces and icedove, I am suprised by the double embeded multipart structure found on mimemail messages.
https://wiki.koumbit.net/Courriel_html_de_Mime_Mail_6.x-1.0-alpha1_trait...
https://wiki.koumbit.net/Courriel_html_de_icedove_accept%C3%A9_par_Hotmail