WSOD: Fatal error: Call to undefined function ctools_include() ... /page_manager.module on line 665
| Project: | Chaos tool suite |
| Version: | 6.x-1.0 |
| Component: | Code |
| Category: | bug report |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | active |
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I received a WSOD after installing a module (I can't remember if it occurred before or while I was running update.php.
I've installed dtools, and when I ran it, I got the followinging message:
Fatal error: Call to undefined function ctools_include() in /home/account/public_html/sandbox/sites/all/modules/ctools/page_manager/page_manager.module on line 665
array(4) { ["type"]=> int(1) ["message"]=> string(44) "Call to undefined function ctools_include()" ["file"]=> string(92) "/home/account/public_html/sandbox/sites/all/modules/ctools/page_manager/page_manager.module" ["line"]=> int(665) } Rebuild system table.
\nForce to load all enabled module files.
\nEnabled potential dependency module: $module_name.
\nPlease refresh the page if problem has been fixed.
\nERROR: Script execution halted with error: Call to undefined function ctools_include()
Backtrace: wsod_sess_close(:);session_write_close(:);
array(4) { ["type"]=> int(1) ["message"]=> string(44) "Call to undefined function ctools_include()" ["file"]=> string(92) "/home/account/public_html/sandbox/sites/all/modules/ctools/page_manager/page_manager.module" ["line"]=> int(665) } n/a
--
So what's next? I'm not sure how to interpret this.
Is this a bug in ctools?
Thanks,
JV
#1
moved to ctools issue queue.
#2
OK, here's what I've done...
1. deleted (compressed and then deleted) the ctools folder in /sites/all/modules
2. refreshed page and got an error with having do do with forums (didn't record it)
3. deleted (compressed and then deleted) the forums foder in /modules
4. refreshed webpage and site came up. There were errors, but only because I had deactivated a bunch of modules using Contrib Toggle just before the WSOD.
5. Extracted Forums back into /modules--did not activate it.
6. no errors
7. Extracted ctools back into in /sites/all/modules--did not activate it.
8. Attempted to run update.php--> got what appeared to be a 404 error or something similar (the exact number of the error didn't appear).
9. uninstalled ctools
That's where I'm at now. I'll try to reinstall it afresh to see what happens.
-JV
#3
I've updated (copied files) Drupal from 6.13 to 6.14 and got a WSOD just before update.php
dtool showed the same error
array(4) { ["type"]=> int(1) ["message"]=> string(43) "Call to undefined function ctools_include()" ["file"]=> string(93) "/sites/all/modules/ctools/page_manager/page_manager.module" ["line"]=> int(665) } Rebuild system table.\nForce to load all enabled module files.
\nEnabled potential dependency module: $module_name.
\nPlease refresh the page if problem has been fixed.
\nERROR: Script execution halted with error: Call to undefined function ctools_include()
Backtrace: wsod_sess_close(:);session_write_close(:);
Deleted ctools and site came up again.
#4
This is very confusing. ctools_include() is right at the top of ctools.module, line 81, the second function. The only way this wouldn't be there is if ctools.module is not enabled. page_manager.module depends on ctools.module, though. So if it's enabled and ctools isn't, this is not a state Drupal could normally put you in. I simply do not understand how you can be getting this error.
It's possible update.php is automatically enabling page manager because it's trying to update panels? Perhaps disable panels or enable ctools prior to hitting update.php.
#5
So i just deleted the Ctools folder. Site came up, i updated drupal 6.14. Than downloaded Ctools again, and everything back to normal. But wow i panic :))
Perhaps you right about the update.php
#6
For what it's worth in troubleshooting, I got the same error after uninstalling page manager (after I had disabled and uninstalled ctools).
I too was able to fix my site by deleting the ctools folder in my sites/all/modules -- so maybe this is a bug with the uninstall? It doesn't remove the folder so even after uninstalling ctools, you still see pagemanager.
#7
I just got this error after attempting to disable contributed modules in 6.14. I had not run update.php - just clicked "save configuration" and then possibly refreshed the page. Based on this thread I deleted the folder and the site came back up (yay, thanks).
It looks like maybe Panels hadn't been disabled (I had attempted to use the Contrib Toggle module to automatically disable all the contributed modules - it worked fine last time but this time didn't get them all so I did the rest by hand - maybe I missed Panels or was unable to select it?) No idea whether that could have caused the error but there's the info in case it's helpful.
Panels is 6.x.3.2 and CTools was 6.x.1.2 (I just noticed that's a different version than listed in this issue - I assume the correct etiquette is to add to this issue but let me know if not and I'll do it right next time).
#8
I can confirm the problem. I was also disabling all contributed modules in preparation for a 6.13-6.14 upgrade. On saving the configuration I got this error. It's repeated whenever I attempt to go into the module administration page. As for the others, removing the ctools directory from modules provided a workaround, however I was unable to disable the panels module.