Posted by digital006 on April 18, 2011 at 1:44pm
This module provides a few useful features for those who use the Case Tracker module and have an enterprise SLA.
Features:
- Auto assignment of tickets based on configurable role
- Auto close tickets after x days of comment and x status
- More features coming soon
Please backup database before using, this module is tested but better to be safe and sure
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Project Information
- Maintenance status: Actively maintained
- Development status: Under active development
- Downloads: 141
- Last modified: July 28, 2011
