Screenshot of SnapEngage contact widget
Screenshot of SnapEngage proactive chat widget

The SnapEngage module lets you add the SnapEngage widget to your site.

SnapEngage is a simple and streamlined live chat service. Engage with your visitors and improve your conversion, turning your website visitors into customers. Live chat with your visitors from your favorite instant messenger or mobile device and easily integrate with your existing CRM or Helpdesk solution.

The code is heavily inspired by the Google Analytics module.

Installation

Create an account at snapengage.com, install the module and go to "Administration > Configuration > System > SnapEngage" where you can enter your widget ID. The widget will now appear on your pages.

Further configuration

At "Administration > Configuration > System > SnapEngage" it is also possible to restrict the widget to only be displayed for specific roles and/or on specific pages.

Administration of the above settings can be delegated to a role of your choice by setting the "Administer SnapEngage" permission.

The maintainers are not affiliated with SnapEngage.

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Project information

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